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Personal Training – Terms And Conditions
Welcome to Core Health Coaching! To ensure that we deliver a professional and efficient service, we want to ensure that we are clear on our payment processes and your “Acknowledgement and Assumption of Risk” with coaching and physical training.
If you are late for your personal training session, it must be finished on time.
If we are late for our personal training session, you will still receive the time that you paid for.
Appointment Cancellations:
If you are unable to attend your personal training session these fees will be applied:
Inside 24 hours notice you will be charged the Full Fee .
Outside of 24 hours notice there will be No Fee
* Obviously in exceptional circumstances these fees may be waived.
If for some reason, you do not turn up for your session, you will be charged the full fee.
If for some reason, we do not turn up for your session, you will NOT BE BILLED for that session. Please allow 3 business days for payments to be modified and the resulting confirmation. In some cases, depending on the payment date/cycle, your payment may still be processed but the amendment will apply to the following payment.
If at any stage you would like to cease training with us, all we need from you is 1 weeks’ notification for cancellation in writing via email. Please allow 3 business days for payments to be modified and the resulting confirmation of your request. In some cases, depending on the payment date/cycle, your payment may still be processed, and we will provide a refund as soon as possible after confirmation of the additional payment.
Upfront payments – We are sorry but no refunds are offered for cancellations but transfers to another party is allowed, with approval permission from Core Health Coaching.