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Personal Training Membership – Terms And Conditions – Jan 2020
Welcome to Core Health Coaching! To get the most value from your membership, it is important to read the session policies, payment processes and your “Acknowledgement and Assumption of Risk” with our coaching and physical training. If you have any further questions, please do not hesitate to ask.
If you are late for your coaching session, it will still finish at the prearranged time.
If we are late for your personal training session, you will still receive the time that you paid for.
If you are unable to attend your coaching session please call your coach’s mobile phone and provide at least 24 hours notice to reschedule, or the session will be charged at the full fee. Our team of trainers take great pride in thoroughly preparing for the day and your sessions.
* In exceptional circumstances the fee may be waived (to be approved by the owner)
If for some reason, you do not turn up for your session, the full fee will be charged.
If for some reason, we do not turn up for your session, you will NOT BE BILLED for that session.
You are welcome to freeze your membership from a minimum of two (2) weeks up to eight (8) weeks during your membership term.
All sessions should be completed within the original agreed term. If for some reasons (eg time freeze), any additional makeup or unused sessions are remaining, they will expire 3 months from the original term expiry.
We allow you flexibility to increase or decrease your number of PT sessions per week at any time. If, for any reason, you should require to cancel your Personal Training Membership within your minimum term, you have the flexibility of either transferring your membership to another person (approval required) , or paying 50% of the remaining value of the program.
If at any stage you would like to amend/cancel your payments with us, you m ust noti fy us by email ing: the enquiry form
Please allow 3 business days for payments to be amended and you will receive a confirmation email to confirm your request.