Do you work around our business hours?
Yes. We know commercial plumbing can't shut your business down, so we plan the work around your trading times wherever possible — including early starts where that suits the site. When we first speak we'll talk through your hours and agree a schedule that keeps disruption to your customers and staff to a minimum.
How does pricing work for commercial jobs?
Every commercial job is different, so we assess the site before we quote rather than giving a number over the phone. Once we've seen the scope, you get a clear, written quote covering the work involved. There are no hidden extras — if something changes once work is underway, we talk to you before going ahead.
Are you licensed and insured for commercial work?
Yes. M&W Plumbing holds a Queensland-certified plumbing and drainage licence (QBCC Licence 15010152) and carries insurance. We're happy to provide those details to property managers or building owners who need them for their records.
Can you handle ongoing maintenance for our premises?
We can. Many commercial clients prefer a plumber who knows their site, so we're glad to be your regular point of contact for repairs, checks and small works. Get in touch and we'll talk through what ongoing support would look like for your premises.
Do you cover both Brisbane and Logan commercial sites?
Yes. We're based in Paddington and service commercial premises right across the Brisbane and Logan regions. If your site sits a little outside those areas, give us a call and we'll let you know if we can help.
What types of commercial properties do you work on?
We work on a range of commercial premises — shops, offices, hospitality venues and similar sites. If you're unsure whether your property suits our team, call us with the details and we'll give you a straight answer.
How quickly can you respond to a commercial issue?
We treat business interruptions seriously and aim to get to commercial issues as quickly as our schedule allows. Call us, describe what's happening, and we'll let you know the soonest we can be on site.
