This page sets out how Lumina Home Care collects, uses and protects the information you share with us when you request a quote or book a service. We keep it simple because the alternative is unreadable.
Lumina Home Care is an Australian cleaning service based in Bogangar, NSW, operating across the Tweed Coast. Our ABN is registered and our team carries public liability insurance.
When you submit our contact or quote form, we collect your name, phone number, email address, suburb and the details you share about the service you need. We use this information solely to provide you a quote and deliver the service.
We use the information you provide to: respond to your enquiry, send you a written quote, schedule and deliver your service, send invoices, and (if you opt in) keep you in touch about recurring service slots.
We do not sell, rent or trade your personal information. We share information only with our payment processor (for invoicing) and our scheduling and CRM software, both of which are bound by their own privacy obligations.
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Just email us at luminahomecare88@gmail.com and we’ll action it within 30 days.
This website uses Google Analytics to understand how visitors use the site — purely aggregated, with no personal identification. You can disable Google Analytics via your browser settings or a privacy plugin.
Questions, concerns or requests about your information? Email luminahomecare88@gmail.com or call 0415 032 483.