Frequently asked questions

Eminence Tiling works across South-East Queensland — Brisbane, the Gold Coast and the Sunshine Coast. We take on both commercial and high-end domestic tiling projects throughout these regions. When you contact us, let us know your suburb and the type of project and we will confirm availability and arrange a suitable time to assess the job.

Yes. Eminence Tiling is a licensed and insured tiling and waterproofing business. Our waterproofing is carried out in accordance with Australian Standard AS3740-2004, and our membranes comply with AS4858. For wet-area projects we also provide waterproofing and tiling warranties and certificates so you have documented peace of mind.

Getting a quote is straightforward — call us on +61 401 584 415 or send an enquiry through the contact form on this site. We will arrange a time to look at your project so the quote is accurate, then provide an obligation-free price with options to suit a range of budgets. You will always have a clear quote before any work begins.

Every project is quoted individually because the cost depends on the area, the materials, the substrate and the preparation involved. We talk about how pricing works rather than quoting a fixed figure sight unseen, and our long-standing supplier connections help us find competitive prices on tiles and materials. You receive a clear written quote before the work starts.

Our process is built to keep your project a success from start to finish: an obligation-free quote, competitive material supply through trusted connections, a creative consultation on materials and safety, careful planning of the build, a reliable team of polite tradespeople, and warranties and certificates at handover. We also leave the site clean and share advice on caring for your new tiling.

Yes. For wet areas we provide waterproofing and tiling warranties and certificates, so you can move into the future with peace of mind. Warranties matter because they confirm the work was completed to standard — and they reflect the confidence we have in the quality and durability of what we install.

Yes. Alongside high-end domestic work, we provide complete tiling solutions for retail outlets, shopfronts, shopping centres, showrooms, body corporate areas and industrial environments. Commercial projects are planned around access, timelines and the finish the space needs.

The easiest way to reach Eminence Tiling is to call +61 401 584 415 or send a message through the contact form on this website. Let us know your suburb, the type of project and a little about what you have in mind, and we will get back to you to arrange a time and a quote.

Yes. Eminence Tiling works across all three regions — Brisbane, the Gold Coast and the Sunshine Coast. We take on both commercial and high-end domestic tiling projects throughout South-East Queensland. When you call, let us know the suburb and the type of project, and we will confirm availability and arrange a time to look at the job so the quote we give you is accurate.

Every tiling project is quoted individually because the cost depends on the area, the tile, the substrate and the level of preparation needed. We provide an obligation-free quote with options to suit a wide range of budgets, and our long-standing connections with suppliers help us find competitive prices on tiles, vanities and bathroom wares. You will receive a clear quote before any work begins, so there are no surprises once the project is underway.

We can do either. Our team of experienced tilers has vetted a wide range of materials for quality, and we can supply and deliver tiles directly to site. If you have already chosen or purchased your own tiles, that is completely fine — we will work with what you have. During the consultation we are happy to give professional advice on the best type of tile for your floors, walls and the way each room is used.

Yes. Alongside high-end domestic work, we provide complete tiling solutions for retail outlets, shopfronts, shopping centres, showrooms, body corporate areas and industrial environments. Commercial projects are planned around access, timelines and the finish the space needs, and we use techniques suited to large areas so the work is efficient without compromising quality.

The timeframe depends on the size of the area, the condition of the substrate and whether bedding, levelling or waterproofing is required first. Smaller bathrooms move quickly, while larger floors and commercial fit-outs take longer. We give you a realistic schedule as part of the quote and use creative project management to keep the job on track, so you know what to expect from the first day to handover.

Yes. A lasting tiling result depends on a solid, level foundation, so we assess the substrate before any tile is laid. Where a slab needs re-working we provide bedding and floor levelling, and where the area is a wet space we carry out compliant waterproofing first. Handling the preparation ourselves means the whole project is coordinated by one team and the finished tiling is built to last.

Before we leave we make sure the site is clean and the work is completed to the standard we promised. For wet areas we provide waterproofing and tiling warranties and certificates so you have peace of mind moving forward. We are also happy to share advice on cleaning techniques and products that protect the health and longevity of your tiles over the years to come.

Tiles can only ever be as good as the surface beneath them. If a slab is uneven, has high spots or was poured incorrectly, tiles laid over it can lip, crack or sound hollow over time. Bedding and levelling create a true, well-shaped foundation so the finished floor sits flat, wears evenly and lasts. It is the quiet, unseen step that protects the money you invest in the tiles themselves.

Often it is not obvious until the slab is properly assessed. That is why we offer a free bedding and levelling consultation — we grade the quality of your concrete foundation and check it for level, fall and any areas that need re-working. If your floor is already sound, we will tell you. If it needs preparation, you will know exactly what is involved before any tiling is quoted.

Screeding is the process of applying and levelling layers of sand and cement to shape a floor correctly. In a wet area, screeding the right amount of fall into a shower recess, bathroom, laundry or balcony is very important so water runs to the waste rather than pooling. Correct fall eliminates the risk of water sitting on the surface or finding its way into adjacent rooms.

Yes. We provide bedding and floor levelling across Brisbane, the Gold Coast and the Sunshine Coast, both as preparation for our own tiling projects and as a standalone service. Let us know your suburb and the area involved when you get in touch and we will arrange a time to assess the slab.

Levelling is quoted based on the size of the area and how much correction the slab needs — a floor that is close to true takes far less work than one that needs significant re-shaping. The free consultation lets us see the slab first so the quote reflects the real scope. You will always have a clear price before the work starts.

It depends on the size of the area and the number of screed layers required. Levelling is applied in stages — bedding, a first layer, a second layer and a final levelling pass — and each layer needs time before the next. We will give you a realistic timeframe as part of the quote so the levelling and the tiling that follows are scheduled smoothly.

We work with a wide range of natural stone including slate, marble, limestone, travertine, terrazzo, sandstone and granite. Each stone has its own character, texture and colour, and behaves differently underfoot and in different rooms. During the consultation we can talk through which stone suits the look you are after, the way the space is used and the budget you are working with.

Natural stone is a material drawn directly from the earth, and at Eminence Tiling we approach stone work with sustainability in mind. Wherever possible we choose materials on a quality basis and source from natural, sustainable and renewable resources. We can talk you through eco-friendly options as part of planning your project so the result is both beautiful and considered.

Natural stone is a porous, living material, so it benefits from the right care to keep it looking its best. As part of finishing your project we are happy to share advice on cleaning techniques and products that protect the health and longevity of the stone. Looking after stone correctly keeps it beautiful for decades and helps keep ongoing maintenance simple and inexpensive.

Yes. Natural stone is well suited to bathrooms and wet areas when it is installed correctly over a properly prepared and waterproofed substrate. Because we also handle bedding, levelling and compliant waterproofing, a natural stone bathroom can be delivered by one coordinated team — which means the preparation beneath the stone is done to the same standard as the stone itself.

Natural stone is quoted individually because cost depends on the stone you choose, the area being covered and the preparation the substrate needs. Our long-standing supplier connections help us find competitive prices on materials. You will receive an obligation-free quote with options to suit your budget before any work begins.

We can supply natural stone through our trusted suppliers, and our team vets materials for quality before they reach site. If you have already found stone you love, we are happy to work with it. Either way, we will give you honest, professional advice on how a particular stone will look and perform in your space.

A lineal (linear) drain is a long, narrow drainage channel rather than a single central point. Unlike a standard centre drain, it lets a floor fall in one direction, which makes it ideal for bathrooms that need an adaptable and versatile drainage layout. It also enhances the finished look of the space, allowing larger tiles and a cleaner, more modern wet area.

Not all lineal drains are made equal. A quality lineal drain should contain proper waterproofing flanges and be made from 316 stainless steel, which stands up well to moisture over the long term. Choosing the right drain is just as important as installing it correctly — a poor-quality channel can undermine an otherwise excellent bathroom, so we use and recommend drains built to last.

Yes. While showers and bathrooms are the most common use, the versatility of the linear drain also lends itself to custom drainage solutions in other wet environments. We install lineal drains for spas, pools, driveways and balconies, where reliable, well-placed drainage protects the area and keeps water moving where it should.

Yes. A lineal drain only performs as well as the waterproofing and screed around it. Because we also carry out compliant waterproofing and floor levelling, the drain, the fall of the floor and the waterproofing membrane are all installed by one coordinated team — which is the best way to make sure water reaches the drain and stays out of the rest of the build.

Yes. We install lineal drains as part of bathroom and wet-area projects across Brisbane, the Gold Coast and the Sunshine Coast. Whether it is a single shower upgrade or a larger renovation, let us know the suburb and the scope when you get in touch and we will arrange a time to look at the job.

Lineal drain work is usually quoted as part of the wider bathroom or wet-area project, since the drain, the screed fall and the waterproofing all work together. The cost depends on the drain specified and the preparation involved. You will receive a clear, obligation-free quote before the work begins.

Yes. Eminence Tiling carries out waterproofing installations in accordance with the Australian Standard for waterproofing residential and commercial buildings, AS3740-2004, and all of our waterproofing membranes comply with AS4858. Compliant waterproofing is not just about ticking a box — it is the difference between a wet area that lasts and one that causes expensive damage down the track.

Effective waterproofing is only a tiny fraction of the total cost of a build, yet it protects everything around it. Done correctly at the start, it can save you a fortune in maintenance and management costs over the lifetime of your home. Done poorly, water finds its way into walls, floors and adjacent rooms. It is one of the most important hidden steps in any wet-area project.

We use cutting-edge waterproofing technology from trusted names including Mapei, Keraflex, Monoflex, Davco, KeraColour, Planicrete and Mapegum. The right product depends on the area — a shower, a balcony and a laundry each have different demands. We select the membrane and system to suit the specific wet area so the protection matches the way the space is used.

Yes. Whether you are building from scratch, remodelling an existing bathroom or repairing a wet area that has failed, our experience extends to finding the right solution. For repairs we identify where water is getting in, and for new work we install a compliant membrane system from the start. Either way, the goal is the same — keeping water exactly where it should be.

Yes. Our waterproofing experience covers solutions that keep water in check both inside and outside the home — bathrooms, laundries and showers, as well as balconies and other external wet areas. Correct fall, the right membrane and careful detailing around drains all play a part, and because we also handle tiling and screeding, the whole system is installed by one team.

Yes. For wet areas we provide waterproofing and tiling warranties and certificates so you have peace of mind moving into the future. Proper documentation matters — it confirms the work was carried out to standard and is valuable if you ever sell, insure or renovate the property further.

Waterproofing is quoted based on the size and type of the wet area and the system it requires. It is often carried out as part of a wider tiling or bathroom project, so the waterproofing, screeding and tiling are coordinated together. You will receive a clear, obligation-free quote before any work begins.