Rug Cleaning Questions
Answers for Blue Mountains rug owners.
Can you clean wool rugs?
Yes. Matthew uses fibre-safe products specifically formulated for wool and other natural fibres. He always tests a small hidden area first to confirm the product is suitable before cleaning the whole rug.
Do you clean rugs at my home or take them away?
Matthew cleans rugs on-site at your home as standard — no pick-up or drop-off needed. Just clear a space around the rug and he handles the rest.
How long does a rug take to dry?
Most rugs dry within 2–4 hours after cleaning. Thicker pile or wool rugs may take slightly longer. Hanging the rug near a window or doorway, or using a fan, speeds up drying considerably.
Can you remove pet accident stains from a rug?
Yes. Matthew uses enzymatic pre-treatment solutions to break down pet urine and neutralise odours at the fibre level. Results depend on how long the accident has been there and how deeply the liquid has saturated the backing.
What size rugs can you clean?
Matthew can clean rugs of most common sizes — from small accent rugs and hallway runners through to large room-sized area rugs. Call or message to get a quote based on your specific rug dimensions.
Is professional cleaning safe for the colours and pattern in my rug?
Professional cleaning with the correct fibre-safe product restores colour vibrancy rather than fading it. Matthew tests unfamiliar rugs in a hidden spot first to make sure the method is appropriate.
I have an antique rug — is it safe to clean?
Antique and delicate rugs can often be cleaned successfully using a low-moisture, gentle method. Matthew will inspect the rug first and advise honestly before committing to any process — if he can't do it safely, he'll tell you.
How much does rug cleaning cost in Springwood?
Pricing depends on rug size, fibre type and condition. Call 0410 751 429 or fill in the quote form on the website for a free, no-obligation estimate — Matthew responds same day.