Privacy Policy
Last updated: 14 June 2026
Select Cleaning — Reegan & Dave (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information when you contact us, request a quote, or use this website. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We only collect personal information we need to provide our cleaning services and respond to your enquiry. This may include:
- Your name and contact details (phone number, and email address if you provide one);
- Your suburb or property address and details about the space to be cleaned;
- The type of clean you request and any preferences or instructions you share;
- Information you provide when you complete our quote form, call us, or message us.
When you use this website, we also collect limited technical information automatically — such as your approximate location, device and browser type, and how you use the site — through analytics tools, to help us understand and improve the site.
How we use your information
We use your personal information to prepare and provide your quote; schedule, deliver and manage your cleaning service; contact you about your booking or enquiry; respond to questions, feedback or complaints; and improve our services and this website. We will not use your information for unrelated marketing without your consent, and you can opt out of any communications at any time.
Disclosure of your information
We do not sell your personal information. We only share it where necessary to run our business — for example, with trusted service providers who help us operate (such as our website host, scheduling tools and analytics providers), who are required to keep it confidential and use it only for the purpose we provide it. Every cleaner who works with us is police-checked and bound to handle your information and your home with care. We may also disclose information where required or authorised by law.
Cookies and analytics
This website uses cookies and Google Analytics to understand how visitors use the site so we can improve it. Cookies are small files stored on your device. You can disable cookies in your browser settings, although some parts of the site may not work as intended.
Online voice assistant
If you choose to use the “Start a call” voice assistant on this website, your spoken conversation is processed by our third-party voice technology provider so the assistant can answer your questions about our services. Please do not share sensitive personal or financial information through the voice assistant — you can always reach us directly by phone instead.
Keeping your information secure
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we only keep it for as long as we need it for the purposes described above or as required by law.
Accessing or correcting your information
You can ask us to access, update or delete the personal information we hold about you, or ask a question about how we handle your privacy, through our contact page or by calling us on 08 7092 5657. We’ll respond within a reasonable time.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date shown above.