Inspect first.
We don't quote a treatment over the phone for problems that need a look. Most jobs start with a walk-through and a plain-English explanation of what we found.
We're not a national franchise. There's no call-centre, no Sydney head-office, and no fleet of badged vans. Pest Control North Brisbane is a small family-run operator that's been showing up around Brisbane's north for over a decade — and the technician who turns up at your house is the same person you spoke to on the phone.
Dean is the technician you'll most likely meet when we come out. Customers across the years have made the same point in their Google reviews — he turns up on time, spends a few minutes asking you what you're actually seeing, then climbs into the roof cavity or under the house to confirm before reaching for a spray can. He'll take you through what's happening in plain English, explain what's needed, and tell you straight if you don't actually need a treatment.
That style of service is the standard for everyone on the truck. We'd rather lose a job by giving honest advice than win one by overselling.
The industry has a reputation for fear-selling. We've built ours on the opposite — being the person who tells you what's really going on, and what the smallest sensible step looks like.
We don't quote a treatment over the phone for problems that need a look. Most jobs start with a walk-through and a plain-English explanation of what we found.
Spraying everywhere is a waste of product and your money. We treat entry points, runways and harbourage where the pests actually live.
If something's not right after we've been out, we'll come back and put it right. Follow-ups are part of the original quote, not a surprise invoice.
Ring us, describe what you're seeing, and we'll tell you straight whether you actually need a treatment — and what a fair price looks like.