Frequently asked questions

a

a

a

a

We clean across Brisbane and the surrounding suburbs, from Coorparoo and the inner south through the CBD, South and North Brisbane, Logan, Ipswich, Redcliffe and out toward the Gold Coast. If you are not sure whether we reach you, just call and we will let you know.

Our team works Monday to Friday from 8am to 6pm and Saturday from 9am to 5pm. We are closed Sundays. Bookings outside these hours can sometimes be arranged for moving days, so ask when you get your quote.

You can request a free quote by calling us or filling in the quote form on this site with your property details. We will give you a clear, upfront price based on the size and condition of the property, with no obligation to book.

Yes. Our bond and end of lease cleans are backed by a written satisfaction guarantee. If your agent or landlord is not satisfied at the final inspection, report it to us in writing within the agreed window and we return to rectify the flagged items free of charge.

Bond cleaning is quoted on the size and condition of the property rather than a flat rate. The number of bedrooms and bathrooms, whether carpets need steam cleaning, and the overall state of the home all affect the quote. We give you a clear, upfront price before any work starts so there are no surprises on the day, and you can request a free quote by phone or through our online form.

Yes. Our bond cleans come with a written satisfaction guarantee. If your real estate agent or landlord is not satisfied with the clean at the final inspection, let us know in writing within the agreed reporting window and our team returns to rectify the issue free of charge. We ask for the inspection report so we can target exactly what needs attention.

Most bond cleans take between three and eight hours depending on the size of the property and how much build-up there is. A one or two bedroom unit is usually a single-day job, while larger homes with extras like carpet steam cleaning may need a longer day or an early start. We confirm an estimated timeframe when we quote so you can plan your handover.

No. Many clients arrange to be elsewhere on moving day and simply leave us access. We just ask that you organise a key, lockbox or arranged entry beforehand, and that the property is empty of furniture and belongings so we can reach every surface on the checklist.

Yes. For a one-off clean such as a bond or move-out clean we bring all the specialised equipment and products needed as part of the service, including what is required for ovens, showers and floors. You do not need to supply anything.

An end of lease clean is a top-to-bottom detailed clean of the whole property against landlord and real-estate inspection standards. It covers the kitchen, bathrooms, bedrooms and living areas, including ovens, rangehoods, cupboards inside and out, showers, skirting boards, internal windows and floors. Optional extras such as carpet steam cleaning and pest control can be added if your lease requires them.

Pricing depends on the size and condition of the property and which extras you need. We assess bedrooms, bathrooms, carpeted areas and overall condition, then give you a fixed quote before the job. Requesting a quote is free and you are under no obligation to book.

We recommend booking as soon as you know your handover date, ideally a week or more ahead, so you can secure the day that suits your move. We can sometimes accommodate shorter notice and same-day requests subject to availability, so it is always worth calling to check.

We clean to a real-estate-standard checklist designed to meet inspection requirements, and our work is backed by a written satisfaction guarantee. If your agent is not satisfied, report it to us in writing within the agreed window and we return to fix the flagged items free of charge.

Carpet steam cleaning is available as an add-on to your end of lease clean. Many leases require professional carpet cleaning at the end of a tenancy, so let us know when you book and we will include it in your quote and schedule it together with the rest of the clean.

A move out clean is far more detailed than a regular tidy. It is a full property clean carried out to inspection standard, reaching inside ovens and cupboards, descaling showers, wiping skirting boards and cleaning internal windows. The goal is to leave the property ready for handover, inspection or sale rather than simply day-to-day clean.

The cost depends on the size and condition of the property and any extras such as carpet cleaning. We look at the number of rooms and the overall state of the home, then provide a clear fixed quote up front. Quotes are free and there is no obligation to proceed.

Yes. We clean rental homes, units, townhouses and apartments of all sizes for move out cleaning. When you request a quote, let us know the property type and number of bedrooms and bathrooms so we can scope the job accurately.

Timeframes depend on availability and the size of the property. We always recommend booking ahead of your moving date, but we can often help with shorter notice and same-day requests, so call us and we will do our best to fit you in.

No. You are welcome to leave us access and get on with your move. Arrange a key or entry method with us beforehand, and make sure the property is cleared of furniture so we can clean every area thoroughly.

An exit clean is a complete interior and, where needed, exterior clean carried out to the requirements of your lease agreement. It covers bedrooms and living areas, the kitchen including appliances and cupboards, bathrooms and laundry, plus exterior items like garage areas and external windows where required. The team inspects the property first to decide whether touch-ups or deep cleaning are needed.

Exit cleaning is quoted on the size and condition of the property and any extras you need. We assess the home, factor in carpets and the level of build-up, then give you a fixed price before starting. Requesting a quote is free and carries no obligation.

The terms are often used to mean the same thing. Exit cleaning, bond cleaning and end of lease cleaning all describe a detailed clean done when a tenancy ends so the property meets inspection standards. Whichever term your agent uses, we clean to the same real-estate-standard checklist.

Yes. If the property needs more than a touch-up, our team uses specialised methods and equipment to tackle stubborn stains, grease and built-up grime. We will note this when we inspect and quote the property so the price reflects the work involved.

Yes. For a one-off exit clean we provide all the specialised equipment and products as part of the service. You do not need to leave anything behind for the team.

Carpet cleaning is usually priced on the number of rooms or areas to be cleaned and the condition of the carpet. Stairs, hallways and heavily soiled rooms can affect the quote. We confirm a clear price before we start, and carpet cleaning can be bundled with a bond or end of lease clean for convenience.

Yes. We use steam (hot water extraction) carpet cleaning, which lifts dirt, stains and odours from deep in the carpet pile and helps restore the look of the carpet ahead of a final inspection. It is the method most real estate agents expect to see at the end of a tenancy.

Many tenancy agreements require professional carpet cleaning at the end of a lease, particularly if pets were kept at the property. Check your lease or ask your agent. If it is required, we can include carpet steam cleaning as part of your bond or end of lease clean.

Drying time depends on the weather, airflow and how thick the carpet is, but carpets are usually touch-dry within a few hours and fully dry within around half a day. Good ventilation speeds this up, so we suggest opening windows or running fans after the clean where possible.

Steam cleaning removes a wide range of dirt, stains and odours, and we will always do our best on older or stubborn marks. Some deep-set or permanent stains may not lift completely, and we will let you know honestly what to expect when we assess the carpet.

Many tenancy agreements require an end-of-lease flea or pest treatment if pets have been kept at the property. A treatment helps satisfy this clause and leaves the property ready for the next tenant. Check your lease or ask your agent whether it applies to you.

Pest treatments are quoted on the size of the property and the type of treatment required, such as a flea treatment. We give you a clear price before the work and can schedule the treatment alongside your bond or exit clean so everything is handled in one booking.

Yes. We can arrange an end-of-lease pest treatment together with your bond, exit or move out clean so the property is cleaned and treated in one coordinated visit. Let us know when you request your quote and we will include it.

Preparation is straightforward. The property should be empty of furniture and belongings for an end-of-lease treatment, and we will let you know if there is anything specific to do before we arrive. We will also advise how long to keep the property ventilated or vacant afterwards.

Real estate agents usually want evidence that an end-of-lease treatment was carried out. Let us know you need it and we will make sure you have what you need to show your agent or landlord that the treatment was completed.

High pressure cleaning is ideal for hard outdoor surfaces such as driveways, paths, patios, courtyards, balconies and garage floors. It lifts built-up dirt, grime, mould and stains that normal cleaning cannot shift, and it is a useful finishing touch when you are preparing a property for a final inspection.

Pressure cleaning is quoted on the size of the area and how heavily soiled it is. A small balcony is very different from a large driveway, so we assess the surfaces, confirm a clear price before starting, and can combine it with your bond or exit clean.

If your property has a driveway, patio, balcony or garage that has built up grime, pressure cleaning helps the outside of the property match the standard of the inside at inspection. We can include it as an extra when we quote your bond or exit clean.

Used correctly, high pressure cleaning is safe for hard surfaces like concrete, pavers and tiles. We adjust the technique and pressure to suit the surface so it is cleaned effectively without causing damage. If a surface is delicate, we will let you know before we start.

Most residential pressure cleaning jobs are completed within a few hours, depending on the size and condition of the area. We will give you an estimated timeframe when we quote so you can plan around it.