FAQ
Common questions, plainly answered.
Booking, costs, replacements, contracts, insurance, tour logistics — the answers venues and event managers ask us most.
Booking & General
How does Mondo Entertainment booking work?
We're a full-service booking agency. Tell us about your event — date, venue, audience and vibe — and we'll recommend acts that fit your brief, your budget and your room. Once you choose an act, we handle the contract, tech rider, deposit and day-of liaison. You deal with one point of contact (usually Leo) from first call to final encore.
How far in advance should I book?
For headline acts, tribute shows and bands on weekends, three to six months ahead gives you the widest choice. For solo artists, duos and weekday slots we can often turn things around in a week or two. New Year's Eve, end-of-year corporate events and major tribute shows get locked in fastest — start that conversation early.
Do you cover events outside Melbourne?
Yes. Mondo is based in Victoria and most of our work happens across Melbourne and regional Victoria, but we regularly send acts interstate for festivals, corporate roadshows and clubs. We've toured artists through New Zealand and ran cruise-based entertainment programs. Travel and accommodation are itemised separately so you see exactly what's included.
Can you handle the full event, not just the entertainment?
We can. Mondo's Total Event Management arm coordinates venue, sound and lighting production, security, catering partners and theming. If you'd prefer to handle most of it yourself and just want a great act, that works too. We scale to the brief.
How much does it cost to book an act?
Pricing depends on the act, the date, the venue and the production requirements. A solo artist for a 3-hour weekday cocktail event sits at one end of the range; a national tribute show with a full band, lighting rig and crew sits at the other. Send your event brief through the form on the Book an Act page and we'll come back with options at three or four different price points.
What if our chosen act gets sick or can't perform?
Every act we represent has at least one tested back-up plan. If illness, family emergency or travel disruption stops the booked act from performing, we move quickly to put a comparable replacement in front of your audience. Our 5,000-client database means we usually have someone the right calibre within a few hours' reach.
Do you book corporate events and weddings?
Constantly. Corporate functions, gala dinners, conferences, club nights, weddings, milestone birthdays, fundraisers and morning melodies events are core business. We've got acts that fit every audience and every budget bracket.
Artist Management
Who do you represent?
We represent over 150 acts across every genre — tribute shows, original artists, solo performers, comedians, magicians, drag and cabaret stars, DJs and headline names. The full roster lives on our Entertainers page.
Are your artists exclusive to Mondo?
Some acts work exclusively through Mondo, others choose us as their primary booking agent. Either way, when you book through us you get one accountable contact, clear contracts, and an agent who actually knows the act.
How do I get added to the Mondo roster as an artist?
Reach out to us directly with your EPK, video links and a short note about the kind of work you're looking for. We don't take everyone — we take acts we know we can place.
Do you handle interstate and overseas bookings?
Yes. We tour acts nationally and have run programs in New Zealand and on international cruise lines. Logistics, travel, accommodation and rider costs are itemised separately in every quote.
What does an agent actually do for the artist?
We hunt for venues that fit the act, negotiate the fee, draw up the contract, manage the deposit and final payment, handle production rider details with the venue, and trouble-shoot anything that comes up on the night.
How quickly do you reply to enquiries?
Within one business day, usually faster. If it's urgent, call us on 0431 100 987 — that's almost always the fastest route.
Total Event Management
What's included in Total Event Management?
Venue sourcing and contracting, entertainment booking, sound and lighting production, security, catering coordination, theming, run-of-show planning, day-of stage management and post-event load-out. We scale up or down based on what you need us to own.
Can you take over a half-planned event?
Yes — this happens a lot. Send us where you've got to (venue, date, headcount, what's already locked in) and we'll slot in to cover the gaps. No judgement, no starting from scratch.
Do you have preferred venues?
We have working relationships with venues across Melbourne and regional Victoria, but we're not locked in — if you've got a specific room in mind, we'll work there. If you don't, we'll match the room to the brief.
How are fees structured?
Either a flat project fee for the full event, or a per-component fee if you want us to own only entertainment + sound/lighting + security (say). We'll quote both ways so you can see what makes sense.
Do you handle permits and insurance?
Yes — public liability, music licensing (APRA/OneMusic), security permits and any council requirements are part of the package when we run the full event.
Can you scale up for big crowds?
We've staged shows for venues from 80-seat dinner rooms to 2,000+ festival crowds. Crew, production and security all scale to match.
Sound & Lighting
What sized rigs can you supply?
Anything from a 2-piece PA and basic stage wash for a cocktail event, up to full festival-grade line array, lighting truss and AV for theatre and arena work.
Do you provide engineers and crew?
Yes — front-of-house engineer, monitor engineer, lighting designer and stage hands depending on the scale of the show. Crew are experienced industry professionals, not weekend hires.
What's an indicative rate for a typical pub gig?
We don't publish per-night rates because it depends entirely on the room, the rig and the crew you need. Send the venue address and the act and we'll come back with a tight quote.
Do you tour with bands or stay at venues?
Both. We have a touring crew that follows national acts on the road, and a venue install team for residencies and run-of-shows.
Can you provide AV for conferences and corporate?
Yes — projection, screens, comfort monitors, live recording and webcast feeds are part of the offer.
Do you handle outdoor events?
Frequently. Weather-protected staging, generator power, full IP-rated rigs for festival work. Talk to us early — outdoor production has a longer lead time.
Security
Are your security staff licensed?
Yes — all crowd control staff hold current Victorian Private Security Business Licences and individual operator licences. We provide proof on request before any event.
What kinds of events do you cover?
Venue security, festival and concert crowd control, corporate functions, private events, VIP escorts, sporting events and fundraisers.
How are guard numbers calculated?
We size the team based on expected headcount, venue layout, alcohol service, audience profile and any specific risks you flag during the brief.
Can you provide both static and crowd-control roles?
Yes — static post (door, cloakroom, back of house) and active crowd control are both standard parts of the offer.
Do you handle medical first response?
Lead guards on each shift hold current First Aid certifications. For larger events, we sub-contract dedicated paramedics.
What happens if an incident occurs?
Every shift produces a written incident report that you receive within 24 hours. For anything reportable, we liaise directly with Victoria Police.
Catering
Do you cook in-house or partner with caterers?
We partner with trusted caterers we've worked with for years. We handle the brief, contracting and run-of-show coordination so you only deal with us.
What service styles do you cover?
Cocktail-style canapes and roving food stations, plated three-course dinners, buffet, sharing-style banquets, food trucks and grazing tables.
Can you accommodate dietary requirements?
Yes — vegetarian, vegan, gluten-free, halal, kosher and specific allergy requirements are standard. Send the guest list dietaries when you confirm the booking.
Is alcohol service included?
Either inclusive of the package or charged separately at a per-head bar tab — your call. We work with licensed venues; we don't operate the bar ourselves.
What's the minimum guest count?
No formal minimum, but below about 30 guests it's usually more cost-effective to engage a caterer directly. Above that, having us bundle catering with the entertainment is the smarter spend.
Do you handle cake, dessert tables and specialty items?
Yes — wedding cakes, dessert grazing tables and bespoke menu items (regional, themed, multicultural) are part of the offer.
Fundraising
Do you discount for fundraisers and charities?
Often yes, depending on the cause and the artist. We have a roster of acts that regularly donate or perform at reduced fees for genuine community fundraisers.
Can you run the whole fundraiser end-to-end?
Yes — venue, entertainment, sound, lighting, security, auction support and emceeing all under one quote. Less to coordinate, more raised.
Have you run silent / live auctions?
Many times. We can recommend professional auctioneers and provide stage announcement support throughout the night.
How is the budget typically structured?
Most fundraisers run a sponsorship model that covers our base costs, with all ticket revenue going to the cause. We'll help you build the sponsor pack if that's useful.
Can the entertainers MC the event?
Quite a few of our headline acts and comedians MC fundraisers regularly — it's a great way to get more value from a single performer fee.
Smallest event you've run?
We've done $5,000 community fundraisers and $300,000 gala fundraisers. Talk to us at any scale.
Theatre
What kind of theatre productions do you book?
Touring tribute shows, cabaret productions, comedy specials and family-friendly theatre. Our Theatre portfolio is curated to suit clubs, theatres and dinner-show venues.
Can you tour a show nationally?
Yes — we've put tribute productions on the road across Victoria, NSW, Queensland and Tasmania. Routing, contracts and production logistics all get handled centrally.
What's the typical run length?
Anywhere from a single-night residency to a 6-12 week national tour. Set up depends on the show and the venues.
Do you handle ticketing and marketing?
We can — either fully (we run ticketing through our preferred platform and handle digital marketing) or in support of an existing venue's marketing team.
Can you provide costuming and theming?
Each show comes with its own costuming, props and staging requirements. The technical rider details what's the production's responsibility and what's the venue's.
How do royalties and licensing work?
Any covers or tribute material that needs APRA/OneMusic licensing is sorted before the show goes on the road. We handle this for you.
Sports Events
What sporting events have you done?
Footy clubs (AFL, NRL, suburban), race days, golf clubs, motorsport, presentation nights, Mad Mondays and end-of-season tours.
Can you book sport-specific entertainers?
We have comedians, MCs and roving entertainers who know how to read a sports crowd. Plus a deep bench of bands and DJs who work club audiences regularly.
Do you book sporting personalities or guest speakers?
Yes — we can source ex-pros, sports commentators and guest speakers through our network. Reach out with the brief.
What about race day and trackside?
Plenty of experience — paddock entertainment, hospitality marquee acts, trophy presentation MCs. Lead times tend to be tighter for race days so call us early.
Can you provide on-field or half-time entertainment?
Yes — for both club and broadcast events. Choreographed acts, kids entertainment, mascots, drumlines and tribute moments are all part of the offer.
How is the cost structured?
Either a single bundled fee for the entertainment package (most common) or a la carte per act. We'll quote both ways.
Payments & Legals
How long does a typical booking conversation take?
Most enquiries get a same-day reply and a price-indication conversation within 48 hours. Locked-in contracts usually happen within a week of the brief.
Are there any costs to get a quote?
No — sending us a brief and receiving recommendations is free. You only commit once you sign the booking agreement.
Do you offer package deals across multiple services?
Yes — bundling entertainment with sound/lighting, security or catering nearly always saves money compared to sourcing each piece separately.
What payment methods do you accept?
Bank transfer, credit card (Visa/Mastercard) and direct deposit. A deposit secures the booking; the balance is due before the event.
Do you have public liability insurance?
Yes — Mondo carries current public liability cover, and each artist on our roster holds their own performance liability cover. Certificates available on request.
What's the cancellation policy?
Cancellation terms are written into each booking agreement and vary with how close to the event you cancel. We're reasonable — get in touch as soon as you know.
Question not here?
Call us direct — fastest way to get an answer.