Privacy Policy

1. Our commitment to your privacy

McCarthy Salkeld Chartered Accountants ("we", "us", "our") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use, and disclose personal information.

2. What personal information we collect

We may collect the following types of personal information:

• Your name, business name, and contact details (phone number, address)
• Financial information necessary to provide accounting, taxation, or advisory services
• Tax file numbers (TFN) and Australian Business Numbers (ABN), where required by law
• Employment and payroll information relevant to HR consulting or bookkeeping engagements
• Information you provide through our website contact form

3. How we collect personal information

We collect personal information directly from you when you engage our services, complete our contact form, correspond with us by phone, or provide documents for us to review. We do not collect personal information from third parties without your knowledge unless required by law.

4. Why we collect and use personal information

We collect personal information to:

• Provide accounting, taxation, audit, advisory, and related professional services
• Comply with legal and regulatory obligations, including obligations to the ATO and ASIC
• Respond to your enquiries and communicate with you about your engagement
• Issue invoices and manage payment for our services

5. Disclosure of personal information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

• Government bodies including the ATO, ASIC, and Fair Trading, where required by law or your engagement
• Our professional advisers, including legal counsel, where necessary
• Third-party service providers who assist us in delivering services (e.g. accounting software providers, secure document storage) — only to the extent necessary and subject to confidentiality obligations

6. Tax file numbers

We handle tax file numbers in accordance with the Privacy (Tax File Number) Rule 2015. TFNs are collected only for the purposes authorised by law and are held securely. We do not disclose TFNs to parties other than those legally permitted to receive them.

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Client records are held securely, and access is restricted to authorised staff members involved in your engagement.

8. Access and correction

You have the right to request access to personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete, or out of date. To make such a request, please contact our office using the details below. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.

9. Website analytics

This website uses Google Analytics 4 to collect anonymised information about how visitors use the site (e.g. pages viewed, time on site). This information does not identify individual users and is used solely to improve the website. Google's privacy policy governs how that information is handled by Google.

10. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in writing. We will investigate your complaint and respond within 30 days. If you remain unsatisfied, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Contact us

For privacy-related enquiries, please contact our office:

McCarthy Salkeld Chartered Accountants
Ground Floor, Suite 3, 410 Church Street
North Parramatta NSW 2151
Phone: (02) 9890 3333

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is available on this website. We encourage you to review it periodically.