Frequently Asked Questions

Quick answers to common questions about our services, process and service area.

General

Do you service my area?

We service Wynnum, Manly, Cleveland, Redland Bay, Wellington Point, Capalaba, Thornlands, Birkdale, Alexandra Hills and the wider Brisbane area. If you're unsure whether we cover your suburb, give us a call — we're usually able to help.

Are you insured?

Yes. We are fully insured for all exterior cleaning operations — window cleaning, pressure washing and soft washing on both residential and commercial properties.

Do you do one-off cleans or only regular schedules?

Both. We do one-off cleans for special occasions, property sales, new builds and spring cleans — and we set up regular maintenance schedules for residential and commercial clients who want their property kept looking sharp year-round.

How do I book a job?

Call Tarin directly on 0409 472 736, or submit a quote request via our contact page. We respond quickly and can usually fit you in within the week.

How long does a typical job take?

A window clean on an average home takes 1–3 hours. A driveway pressure clean is 1–2 hours. A full house soft wash is 2–5 hours depending on the size of the property. We'll give you an accurate time estimate when we quote.

Soft Washing

What is the difference between soft washing and pressure cleaning?

Pressure cleaning uses high-pressure water to blast dirt from hard surfaces like concrete. Soft washing uses low pressure combined with biodegradable solutions to kill mould, algae and lichen at the root — on surfaces like render, cladding and roofing. Soft washing is gentler on surfaces and the results last significantly longer.

What surfaces can be soft washed?

Rendered walls, brick, Colorbond cladding and roofing, tile roofs, timber fences and decks, fibreglass panels and most exterior painted surfaces. We assess each surface before applying any solution.

How long do soft wash results last?

Typically 2–3 years on most surfaces. Results vary depending on shade, moisture levels and proximity to trees. Compare this to pressure washing, which usually needs to be redone every 3–6 months.

Window Cleaning

Do you clean inside as well as outside?

Yes. We clean inside and outside as standard. Just let us know at booking if you only need exterior access and we'll quote accordingly.

How often should windows be cleaned?

Every 3–6 months for most homes. Properties near the coast in Wynnum and Manly may need cleaning more frequently — every 6–8 weeks — due to salt spray build-up.

Can you reach high windows safely?

Yes. We use water-fed pole systems that reach up to 3 storeys without ladders — safer for us and better for your windows. For higher access we use extension equipment and can advise at inspection.

Equipment Hire

Do I need experience to hire your equipment?

No experience needed. All hires include full hands-on training before you leave, covering safe pressure settings, chemical ratios and basic operation. You can also call us during your hire for support.

How much does equipment hire cost?

Daily hire starts from $150 depending on the machine. Weekly hire is available at a discount. Call us for a specific quote — we'll make sure you get the right gear for the job.

Ready to get started?

Get a free quote for any of our services — we respond fast.