Common questions about working with Cardinal Point — from licensing and warranties through to how we quote, schedule and finish a Brisbane home extension or renovation.
General questions
Working with Cardinal Point.
Do you cover Paddington and the wider Brisbane northwest?
Yes. Cardinal Point is based in Paddington and we work across Red Hill, Alderley, Newstead, Chapel Hill, Albany Creek and the surrounding inner-northwest suburbs. If you are slightly outside that footprint give us a call — we routinely take work further out when the schedule and the project suit. The first conversation is free and we will tell you up front whether your address is workable for us.
Are you a licensed builder?
Yes. Cardinal Point Building Services Pty Ltd holds QBCC Licence 1301792. The QBCC public register lets anyone search the licence number and confirm it is current. ABN 24 159 620 989. All residential building work is performed under the QBCC's regulatory framework and statutory warranties apply where required.
How do you charge — fixed price or hourly?
Most jobs are quoted as a written fixed price after a free site visit. The quote covers scope, inclusions, exclusions and assumptions. Smaller carpentry repairs and maintenance work are sometimes quoted hourly with a stated maximum. We do not lock you in until you sign the quote, and any changes to scope during the build are issued as a written variation before the work happens.
Do you offer a warranty?
Workmanship on residential building work in Queensland is covered by QBCC statutory warranties — that is set by legislation, not by what we choose to offer. Beyond the statutory minimum, we stand by our work: if you find a defect during the defects-liability period after handover, contact us and we will come back to address it. Repeat work and referrals across the Brisbane northwest is the only marketing the team relies on.
How quickly can you get to a site visit?
Usually within a few days of the enquiry, sometimes the same week. We aim to schedule the visit at a time that works for your routine — early morning, after-hours and Saturdays are all options. The visit is free and David handles it personally.
What payment methods do you accept?
Bank transfer (EFT) is the standard payment method for builder invoices. We do not accept credit cards as the surcharges would either reduce our margin or be passed on to you. Progress payments are scheduled against milestones in the contract — typically deposit, lock-up, fix-out and practical completion. Smaller jobs are often a single invoice on completion.
Do you cover Paddington and the Brisbane northwest for this service?
Yes — Cardinal Point is based in Paddington and we work across Red Hill, Alderley, Newstead, Chapel Hill, Albany Creek and the surrounding inner-northwest suburbs. If you are slightly outside that footprint, call us anyway. We routinely take on jobs further out when the project suits the team and we can schedule the trades efficiently. The first conversation is free and we will tell you up front whether your address is workable for us.
How does pricing work for home extensions?
We do not publish fixed prices for home extensions because every project is different — the scope, the existing structure, the finishes you want and the access on site all affect the number. After a free initial site visit we will give you a written quote that lays out the scope, the inclusions and the assumptions. From there pricing is straightforward and there are no hidden line items. If something changes during the build, we issue a written variation before the work happens, not after.
Are you licensed and insured for this work?
Yes. Cardinal Point Building Services holds QBCC Licence 1301792 (registered in the name of Cardinal Point Building Services Pty Ltd, ABN 24 159 620 989). All residential building work is covered under the QBCC's regulatory framework and statutory warranties apply where required. If you want to verify the licence yourself, the QBCC public register lets anyone search the licence number directly.
Do you cover Paddington and the Brisbane northwest for this service?
Yes — Cardinal Point is based in Paddington and we work across Red Hill, Alderley, Newstead, Chapel Hill, Albany Creek and the surrounding inner-northwest suburbs. If you are slightly outside that footprint, call us anyway. We routinely take on jobs further out when the project suits the team and we can schedule the trades efficiently. The first conversation is free and we will tell you up front whether your address is workable for us.
How does pricing work for home renovations?
We do not publish fixed prices for home renovations because every project is different — the scope, the existing structure, the finishes you want and the access on site all affect the number. After a free initial site visit we will give you a written quote that lays out the scope, the inclusions and the assumptions. From there pricing is straightforward and there are no hidden line items. If something changes during the build, we issue a written variation before the work happens, not after.
Are you licensed and insured for this work?
Yes. Cardinal Point Building Services holds QBCC Licence 1301792 (registered in the name of Cardinal Point Building Services Pty Ltd, ABN 24 159 620 989). All residential building work is covered under the QBCC's regulatory framework and statutory warranties apply where required. If you want to verify the licence yourself, the QBCC public register lets anyone search the licence number directly.
Do you cover Paddington and the Brisbane northwest for this service?
Yes — Cardinal Point is based in Paddington and we work across Red Hill, Alderley, Newstead, Chapel Hill, Albany Creek and the surrounding inner-northwest suburbs. If you are slightly outside that footprint, call us anyway. We routinely take on jobs further out when the project suits the team and we can schedule the trades efficiently. The first conversation is free and we will tell you up front whether your address is workable for us.
How does pricing work for kitchen & bathroom upgrades?
We do not publish fixed prices for kitchen & bathroom upgrades because every project is different — the scope, the existing structure, the finishes you want and the access on site all affect the number. After a free initial site visit we will give you a written quote that lays out the scope, the inclusions and the assumptions. From there pricing is straightforward and there are no hidden line items. If something changes during the build, we issue a written variation before the work happens, not after.
Are you licensed and insured for this work?
Yes. Cardinal Point Building Services holds QBCC Licence 1301792 (registered in the name of Cardinal Point Building Services Pty Ltd, ABN 24 159 620 989). All residential building work is covered under the QBCC's regulatory framework and statutory warranties apply where required. If you want to verify the licence yourself, the QBCC public register lets anyone search the licence number directly.
Ready to talk about your project?
Send a quick message or call David directly. We will book a free site visit, walk through scope with you and follow up with a written quote.
