Frequently asked questions

We service Brisbane City and the surrounding inner suburbs, including Ascot, Ashgrove, Bardon, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston and Windsor, plus nearby areas. If you're close to these suburbs and not sure whether we reach you, just ask — we're often able to help in neighbouring areas too. Tell us your location when you get in touch and we'll confirm straight away.

We offer a full range of cleaning and housekeeping services for Brisbane homes and businesses: regular house cleaning, housekeeping, commercial cleaning, bond cleaning, one-off and deep cleaning, and real estate cleaning. Whether you need ongoing weekly support, an end-of-lease clean or a one-off refresh, we tailor the service to your space and needs. If you're not sure which service fits, contact us and we'll point you in the right direction.

Getting a quote is simple. Call us or use the contact form on our website to tell us about your home or business and what you need. We'll ask a few questions about the space and how often you'd like cleaning, then provide a clear, no-obligation quote so you know exactly what's included before you commit. There's no pressure — we want you to feel comfortable with the plan before we start.

We quote each job individually rather than using a single flat rate, because every home and business is different. Pricing depends on the size of the space, the type of clean, how often you'd like us to visit and what's included. When we quote, we'll be clear about what's covered so there are no hidden costs or surprises. The best way to get an accurate figure is to tell us about your space and we'll take it from there.

We treat your home and workplace with care and professionalism on every visit. For specific questions about insurance and cover, the best thing is to get in touch directly — we're always happy to talk through how we work and answer any questions before you book, so you feel completely comfortable having our team in your space.

Yes. Our team arrives fully equipped with the products and equipment needed to do the job properly. We choose cleaning products that are effective while being mindful of your family, pets and the environment. If you'd prefer we use particular products, or you have surfaces or sensitivities that need special care, let us know when you book and we'll work that into your clean.

We're open from 7:00 AM on Mondays and work across the week to suit our clients' schedules. For commercial clients we can also clean during or after business hours to minimise disruption. If you need a clean at a particular time, or you'd like to know about weekend and after-hours availability, just get in touch and we'll do our best to fit around you.

Getting started is easy. Reach out by phone or through our contact form and tell us a little about your home or business. We'll provide a quote, and once you're happy we'll create a cleaning schedule tailored to your needs. From there our team arrives on time and delivers a thorough, detailed clean. If it's ongoing cleaning, we'll keep that same standard every visit.

Every home is different, so we quote based on the size of your home, how often you'd like us to visit, and the level of detail you want. We don't charge a flat one-size-fits-all rate. The easiest way to get an accurate figure is to tell us a bit about your home and routine — we'll put together a clear, no-obligation quote so you know exactly what's included before we start. There are no hidden fees, and you'll always know the cost up front.

Yes. Regular house cleaning is our most popular service, and we offer both weekly and fortnightly schedules to suit how your household runs. Weekly cleans keep busy family homes consistently on top of things, while fortnightly works well for smaller households or homes that just need steady upkeep. We'll recommend a frequency based on your home and budget, and you can adjust it later if your needs change. The goal is a schedule that fits your life, not the other way around.

Wherever possible, yes. We know it matters to have someone familiar in your home, so we aim to send the same cleaner or small team each visit. That consistency means they get to know your home, your preferences and the little details that make a clean feel right. If your regular cleaner is ever unavailable, we'll let you know and make sure whoever steps in is briefed on your home so the standard stays the same.

A standard clean covers vacuuming all floors and carpets, mopping hard floors, cleaning and sanitising kitchen surfaces, cleaning bathrooms including toilets, showers and sinks, dusting surfaces and furniture, emptying bins and general tidying. We can also customise your clean with add-ons such as oven cleaning, fridge cleaning or a deeper clean of specific areas. When we quote, we'll confirm exactly what's covered so there are no surprises on the day.

Not at all. Many of our regular clients are at work or out running errands while we clean — it's one of the benefits of having a trusted, reliable team. We'll arrange access in a way that suits you, whether that's being home to let us in, leaving a key, or another secure method you're comfortable with. Whatever you choose, you can expect us to arrive on time and treat your home with care while you're away.

Yes, our team arrives fully equipped with the products and equipment needed to clean your home properly. We choose cleaning products that are effective while being mindful of your family, pets and the environment. If you have specific products you'd prefer we use, or any sensitivities or surfaces that need particular care, just let us know when you book and we'll work that into your clean.

We service homes across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston and Windsor, plus surrounding areas. If you're nearby and not sure whether we reach you, just ask — we're often able to help in neighbouring suburbs too. Tell us your location when you get in touch and we'll confirm straight away.

Regular cleaning focuses on keeping your home's surfaces fresh and hygienic. Housekeeping goes further — it's hands-on support with the everyday jobs that keep a home running smoothly. That can include laundry, changing bedding, ironing, light tidying, basic meal preparation and general home organisation. Think of cleaning as the surfaces and housekeeping as the wider household. Many clients combine both. We'll talk through what would help you most and tailor the service around your household and routine.

Housekeeping is flexible and built around your home. Visits can include cleaning cupboards and fridges, general cleaning and tidying, changing bedding, washing and drying laundry, ironing or steaming clothing, basic meal preparation and light home organisation. You don't have to use every option — we'll focus on the tasks that take the most pressure off you. When we set up your service, we'll agree on priorities together, and you can adjust them over time as your needs change.

As often as suits you. Some clients have weekly housekeeping to stay consistently on top of the household, while others prefer fortnightly visits or occasional help during busy periods. We'll recommend a rhythm based on your home and what you want to hand over, and you can scale it up or down later. The aim is dependable, ongoing support on a day and time that fits your schedule.

Yes. We regularly support elderly clients who want to stay comfortable and independent at home with a bit of reliable help. Housekeeping can ease the load of everyday tasks like laundry, bedding, tidying and light organisation. We take care to be respectful, consistent and easy to deal with, and we'll happily coordinate with family members where that's helpful. If you're arranging support for a parent or relative, get in touch and we'll talk through a plan.

Housekeeping is quoted based on the tasks you'd like covered, the size of your home and how often you'd like us to visit. Because every household hands over a different mix of jobs, we don't use a single flat rate. Tell us what would make the biggest difference for you and we'll provide a clear quote with no hidden costs, so you know exactly what's included before your first visit.

Wherever possible, yes. Consistency matters even more with housekeeping because it involves your laundry, bedding and personal spaces. We aim to send the same trusted team member each visit so they learn how you like things done. If your regular housekeeper is unavailable, we'll let you know in advance and make sure whoever covers is briefed on your home and preferences.

Yes. We provide housekeeping across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston, Windsor and nearby areas. If you're close to these suburbs and unsure whether we can reach you, just ask when you contact us and we'll confirm.

We clean a wide range of commercial spaces, including offices and corporate spaces, retail stores and showrooms, and medical and professional clinics. Whether you run a small studio or a larger workplace, we tailor the service to your space and the standard you need to present to staff and customers. If your business type isn't listed, just ask — we're happy to discuss what you need and let you know how we can help.

Yes. We offer flexible scheduling and can clean during or after business hours to minimise disruption to your team and customers. Many businesses prefer an early-morning or after-hours clean so the workplace is fresh and ready each day without interrupting operations. When we quote, we'll work out a schedule and timing that suits how your business runs.

Commercial cleaning is quoted based on the size and layout of your space, the type of business, how often you need cleaning and what's included each visit. We don't apply a flat rate because every workplace has different requirements. Tell us about your premises and your priorities, and we'll provide a clear, itemised quote with no hidden costs so you can budget with confidence.

A commercial clean can cover office cleaning, retail and shop cleaning, workspace and common area cleaning, bathroom and kitchen cleaning, floor cleaning and maintenance, and waste removal and general upkeep. We build a scope around your premises, so you only pay for what your business actually needs. We'll confirm exactly what's included in your schedule before we begin so expectations are clear from day one.

Yes. Most commercial clients prefer an ongoing schedule so their workplace stays consistently clean and presentable. We'll create a cleaning plan tailored to your business — daily, weekly or another frequency that suits — and provide consistent, reliable service against it. If your needs change, the schedule can be adjusted. Our process is simple: request a quote, we build a custom plan, then we deliver ongoing service.

Yes. Our team is experienced in commercial settings and understands the standards a workplace needs to maintain for staff and customers. We use safe, effective cleaning solutions suitable for shared environments. Whether it's an office, a retail floor or a professional clinic, we focus on a consistent, professional result every visit so your business always looks client-ready.

Yes. We provide commercial cleaning across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston, Windsor and surrounding areas. If your premises are nearby and you're unsure whether we reach you, contact us with your location and we'll confirm straight away.

Bond cleaning, also called end-of-lease cleaning, is a detailed clean designed to leave a rental property ready for final inspection. We follow structured checklists covering the kitchen, bathrooms and laundry, bedrooms and living areas, and general areas — including ovens, cupboards, tiles and grout, internal windows, skirting boards, and a final detail clean throughout. The aim is to present the property to the standard property managers and landlords expect at handover.

Bond cleaning is quoted based on the size of the property, its condition and exactly what's required for the inspection. Because end-of-lease cleans vary so much from property to property, we don't use a single flat price. Tell us about the home and your moving date and we'll provide a clear quote covering the full scope, with no hidden costs, so you know what's included before we begin.

Returning a bond is ultimately decided by your property manager or landlord based on the overall condition of the property, including any wear or damage beyond cleaning. What we can do is clean the property thoroughly to inspection standards using detailed, structured checklists, so cleanliness isn't the thing that holds your bond up. We focus on presenting the property at its best — clean, fresh and inspection-ready.

It depends on the size and condition of the property. A smaller unit takes less time than a large family home, and a property that's been well maintained will be quicker than one that needs extra attention. When we quote, we'll give you a realistic idea of timing so you can plan around your move and the final inspection. We'd rather take the time to do it properly than rush and miss the details.

It's usually best to book the bond clean once the property is empty, or close to it, so we can clean every surface, inside cupboards and floors without furniture in the way. Try to arrange the clean a day or two before your final inspection so the property is presented fresh. When you contact us, let us know your moving and inspection dates and we'll help you time it well.

Bond cleaning suits tenants moving out of a rental, as well as property managers, landlords preparing for new tenants, and real estate agencies needing a property presented for handover. Whether it's a unit or a full home, the service is built around end-of-lease standards. If you're not sure whether you need a bond clean or a general clean, tell us your situation and we'll point you in the right direction.

We provide bond cleaning across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston, Windsor and surrounding areas. If your rental is nearby and you're not certain we cover it, get in touch with the address and we'll confirm before you book.

A one-off clean is a single, thorough clean with no ongoing commitment or contract. It's ideal when your home needs extra attention — before guests arrive, after a busy stretch, when moving, or simply to catch up on everything that's built up. You can book it as needed without signing up for a regular service. It's a flexible way to reset your home, and many clients use it as a starting point before deciding on regular cleaning.

A one-off clean is a flexible single clean for when your home needs a refresh. A deep clean is more intensive, targeting built-up grime, neglected areas and hard-to-reach spots to restore the home to a high standard. A spring clean is a seasonal reset focused on dust, clutter build-up and overlooked areas. We also offer move-in and open-home detail cleans. When you contact us, we'll help you choose the right option for your home.

Pricing depends on the size of your home, its current condition and how detailed you'd like the clean to be. A deep clean of a home that hasn't been professionally cleaned in a while takes more time than a light refresh, so we quote each job individually rather than using a flat rate. Tell us about your home and what you're after, and we'll provide a clear, no-obligation quote up front.

Yes — it's a popular first step. A deep one-off clean brings the whole home up to a consistent high standard, which makes ongoing regular cleaning easier to maintain afterwards. If you're considering weekly or fortnightly cleaning, starting with a one-off deep clean means your regular visits can focus on upkeep rather than catching up. We're happy to recommend the best path when you get in touch.

Yes. Our move-in and open-home detail clean is a meticulous clean designed to present a home at its best — or to make sure a new home is spotless before you move in. It suits open homes and property inspections, selling a home, moving into a new property, and rental handovers that aren't bond cleans. It includes attention to presentation details like polished kitchens and bathrooms, cleaned skirting boards and light switches, and professionally finished floors and glass.

No. One-off cleaning is completely flexible with no lock-in contract and no ongoing commitment. You book a clean when you need it, and that's it. If you later decide you'd like regular cleaning or housekeeping, we can set that up separately — but there's no obligation. It's a no-pressure way to get your home professionally cleaned exactly when it suits you.

We provide one-off, deep and spring cleaning across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston, Windsor and nearby areas. If you're close by and unsure whether we reach you, contact us with your location and we'll confirm.

Real estate cleaning is a presentation-focused clean that shows a property at its absolute best for buyers, tenants and inspections. It suits open homes and property inspections, selling a home, moving into a new property, and rental handovers that aren't bond cleans. The focus is on detail and presentation — making sure the home photographs and shows beautifully. We tailor each clean to the property and the outcome you're working towards.

Both are detailed cleans, but they serve different goals. Bond cleaning meets end-of-lease inspection standards for a rental handover and follows strict checklists. Real estate cleaning is about presentation — showing a property at its best for a sale, listing or open home. If you need a property inspection-ready for a lease handover, that's bond cleaning; if you need it to impress buyers or tenants, that's real estate cleaning. Tell us your situation and we'll recommend the right service.

A real estate clean focuses on presentation details that make a property show well — polished kitchens and bathrooms, cleaned skirting boards, doors and light switches, and professionally finished floors, glass and surfaces. The aim is a home that looks its best for inspections, photography and open homes. We tailor the scope to the property and confirm exactly what's covered when we quote, so it lines up with your listing timeline.

Real estate cleaning is quoted based on the size and condition of the property and the level of presentation detail required. Because every listing and handover is different, we provide an individual quote rather than a flat rate. Get in touch with the property details and your timeline, and we'll provide a clear, no-obligation quote so you can plan around inspections and open homes.

Yes. We work with property managers, agents and homeowners who need a property presented professionally for sale or lease. We understand presentation timelines matter, so we aim to be reliable and flexible around inspection and open-home dates. If you manage multiple properties, get in touch and we'll talk through how we can support your listings consistently.

It's best to book as soon as you have your inspection, photography or open-home dates, so we can schedule the clean close to when the property needs to show. Booking early gives you the best choice of times and a buffer before key dates. When you contact us, share your timeline and we'll arrange a clean that lands when the property needs to look its best.

We provide real estate cleaning across Brisbane's inner suburbs, including Ascot, Ashgrove, Bardon, Brisbane City, Clayfield, Coorparoo, New Farm, Paddington, Red Hill, Woolloongabba, Wilston, Windsor and surrounding areas. If a property is nearby and you're not sure we cover it, contact us with the address and we'll confirm.