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Frequently asked questions

Cleaning and operation questions customers ask often.

These answers are sourced from the Stain Lifters FAQ page.

How long does carpet take to dry?

The source FAQ says carpets often dry in 4-5 hours on dry summer days and 6-7 hours in winter when fans are on and windows are open. Wet days take longer.

Do I need to vacuum before carpet cleaning?

Yes. The source FAQ asks customers to vacuum before the service, or let Stain Lifters know so vacuuming time can be factored into the job.

Can every stain be removed?

No. Stain Lifters says not all stains are removable, but the team uses appropriate solvents and industrial-grade equipment for the best possible result.

Do I need to be home?

The source FAQ says you do not need to be home if entry has been arranged. The team can call for payment when the work is complete.

Why use a 1300 number?

The source FAQ says calls route to a Stain Lifters mobile so callers can reach a live staff member instead of leaving a message.

What areas does Stain Lifters service?

The source site mentions Brisbane, Logan, Redlands, Ipswich and surrounding South East Queensland suburbs.

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