Questions, answered.

Yes. We hold QBCC Licence 1196659, are a registered Australian business (ABN 19 626 996 227, trading as Platinum Group Concepts Pty Ltd), and carry $20 million in public liability cover. You are welcome to confirm these details before booking.

Platinum Tile Co is based around Paddington and works throughout Brisbane, including the inner-city suburbs and the wider metro area. Contact us with your location and project and we will confirm availability.

Our standard working hours are Monday to Friday from 7:00 AM. We can also arrange weekend work by appointment — get in touch to discuss timing that suits your project.

Payment terms are set out in your written quote before work begins, so everything is clear and agreed up front. If you have a question about how a particular job will be invoiced, just ask when we quote.

Yes. We provide a free measure and quote for tiling and related work. We come to the property, measure up, look at the surfaces and discuss what you are after, then provide a detailed written quote.

Alongside wall and floor tiling, we offer pressure cleaning, concrete grinding, sealing and polishing, stone restoration, removal of carpet and tile adhesives, and waterproofing and caulking. We also take on smaller repairs and odd jobs.

Yes. If you have a concern after the work is finished, contact us and we will look into it. Our reputation is built on workmanship and on clients who come back and recommend us, so we want every job left right.

It depends on the time of year and the size of the job. The best approach is to get in touch early with your project details so we can give you a realistic start window and lock in a time that works.

Yes. Platinum Tile Co handles wall and floor tiling across the whole home and commercial spaces — bathrooms and ensuites, kitchen splashbacks, laundries, living areas, balconies, stairs, pool surrounds and outdoor paving. Every job is carried out by fully qualified and licensed tilers, so whether it is a single splashback or a full commercial fit-out, the same standard of preparation, setting-out and finishing applies.

Every project is quoted individually after we understand the space, the tile and the prep involved. We provide a free measure and quote so you know the scope before any work begins, and the written quote sets out what is included. We do not work to a fixed price list because tile size, surface condition, waterproofing and access all change the labour involved — quoting properly up front means no surprises later.

Yes. Platinum Tile Co holds QBCC Licence 1196659 and is a registered Australian business trading as Platinum Group Concepts Pty Ltd. We also carry $20 million in public liability insurance, so your home or commercial site is protected for the duration of the work. We are happy to confirm these details before you book.

Either works. Many clients choose their own tiles and we install them; others prefer guidance, and we draw on long-standing relationships with suppliers and wholesalers to help match the right tile to the space. If you are unsure on size, finish or slip rating, we can talk it through during the measure and quote.

It depends on the size of the room, the tile format and whether waterproofing and prep are part of the scope. A standard bathroom is usually a multi-day job once setting-out, waterproofing, tiling, grouting and sealing are accounted for. We give you a realistic timeframe in the written quote and keep you informed if anything changes on site.

Yes. Waterproofing and caulking are part of what we do, and getting wet areas right is critical to a tiling job lasting. We can waterproof showers, bathrooms and balconies as part of the tiling scope so the surface is properly protected before tiles go down.

We are based around Paddington and work across Brisbane — the inner-city suburbs and out to the wider metropolitan area. If you are unsure whether your suburb is covered, get in touch with the details of your project and we will let you know.

Call us on 0423 777 918 or send your details through the quote form and we will arrange a free measure and quote. Tell us a little about the space — the room, the tile if you have chosen one, and roughly when you would like the work done — and we will take it from there.