Frequently Asked Questions.

We service Banora Point, Tweed Heads, Coolangatta, Kirra, Kingscliff, Pottsville, Murwillumbah, and the Gold Coast region. We can travel further for larger jobs — call to check.

Yes — Mike's Carpet Cleaning Services is available 24 hours a day, 7 days a week, including weekends and public holidays. No extra charge for weekend bookings.

Call or text 0401 246 546. Mike can usually give you a price over the phone for standard jobs. Just tell him what you need cleaned, where you are, and the approximate size.

Yes, where availability allows. Call 0401 246 546 early in the day for the best chance of a same-day booking.

Absolutely — and it's the most cost-effective way to book. Mike can do both in one visit, saving you time and usually money too.

Yes. We provide detailed, itemised invoices suitable for bond claims and property managers for both carpet cleans and pest treatments.

We accept cash and bank transfer. Payment is due on completion of work.

A typical 3-bedroom home takes around 1.5–2.5 hours depending on carpet condition. Drying time is an additional 2–4 hours.

With hot water extraction, carpets are typically dry within 2–4 hours. Open windows and run fans to speed up drying.

Yes. We use enzyme-based pre-treatment products that break down the proteins in pet urine and neutralise odours at the source. We'll always advise upfront on what's achievable.

We recommend moving small items beforehand. We can move light furniture as part of the clean, but large pieces are best moved before we arrive.

Yes. Products are safe once dry — typically within 2–3 hours. We'll let you know when it's safe to use each area.

All fabric types: cotton, linen, microfibre, velvet and synthetic blends. We do not clean leather — that requires a specialist conditioning process.

Most fabric sofas and lounges are dry within 3–5 hours. Open windows and run fans to speed things up.

In most cases, yes. We use specialist stain pre-treatments before the main clean. We'll always be upfront if a stain is unlikely to fully lift.

Yes — mattress cleaning removes dust mites, bacteria and stains. Ask about adding it to your booking.

Yes. We use registered products approved for residential use. You'll need to vacate treated areas for 1–2 hours for standard treatments.

Cockroaches, ants, spiders (including redbacks and funnel-webs), rodents (rats and mice), termites, silverfish, fleas, bed bugs, wasps and flies.

Typically 6–12 months depending on the pest type and environment. We recommend annual treatments for most homes in the Tweed and Gold Coast area.

Yes. If you suspect termite activity, call immediately — early detection is critical. We conduct inspections and apply appropriate treatments.