Where on the Gold Coast do you service?
We're based in Nerang and service the whole Gold Coast — including Carrara, Southport, Surfers Paradise, Robina, Broadbeach, Burleigh Heads, Helensvale and Coomera — for both homes and businesses.
What cleaning services do you offer?
Carpet steam cleaning, tile and grout cleaning, upholstery cleaning, mattress steam cleaning, carpet stain and odour removal, and water-damage restoration.
How long has Method Floors Solutions been operating?
We've been steam-cleaning Gold Coast carpets and floors since 2008.
Do you clean commercial properties as well as homes?
Yes. We work across residential and commercial clients, including offices and schools.
Who actually does the cleaning?
Rod — the owner — does the work himself, so the person who quotes your job is the person who turns up and completes it.
What carpet cleaning method do you use?
Professional hot-water extraction, commonly called steam cleaning. It's the method most carpet manufacturers recommend because it lifts deep-set dirt, allergens and dust mites.
How long will my carpets take to dry?
Usually a few hours. We extract as much moisture as possible on the day, and drying time depends on the fibre, airflow and weather.
Can you remove stains and odours?
Yes. We match the right treatment to each stain and tackle odours from sweat, mould, urine and smoke at the source rather than masking them.
Do you offer Scotchgard fabric protection?
Yes — Scotchgard fabric protector is available for upholstery to help it resist future stains and spills.
How quickly can you respond to water damage?
We treat water damage as a first priority and respond fast, because rapid extraction gives your flooring the best chance of being saved.
How do I get a quote?
Call or message Rod on 0422 097 074, or send an enquiry through our contact form with the details of what you need cleaned.