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Questions & answers

Frequently asked questions

Everything you might want to know before booking a painter — and if your question isn't here, just ask.

General

Which areas does Matty's Painting cover?+

Matty's Painting is based in Bardon and works right across greater Brisbane, with coverage extending down to the Gold Coast. Matt has spent many years painting in both regions, so suburbs across the area are well within reach. If you're not sure whether your location is covered, the easiest thing is to get in touch with your suburb and the details of the job — he'll let you know straight away and, if it's a fit, arrange a time to take a look and provide a quote.

Are quotes free?+

Yes. Quotes are provided free of charge and without obligation. Matt prefers to see a job in person rather than guess at a price, because the size of the area, the condition of the surfaces and the amount of preparation all affect the work involved. Once he's looked over the job you'll receive a clear written quote setting out the scope and what's included, so you have everything you need to make a decision in your own time.

Is Matty's Painting licensed?+

Yes. Matty's Painting operates as a registered Queensland painting business under QBCC Licence 15423451. The business was founded in 2023 by Mateus Padalka — known as Matt — after many years of painting and decorating experience across Brisbane and the Gold Coast. If you'd like any licensing details for your own records, just ask when Matt assesses your job and he'll be happy to provide them.

How do I book a job or get started?+

The simplest way to start is to call or send a message through the website with a few details about what you'd like painted and roughly when. Matt will get back to you the same business day to arrange a time to look at the job. After that you'll receive a clear written quote, and once you're happy to go ahead the work is scheduled in. There's no pressure at any stage — the quote is yours to consider.

How does pricing work?+

There's no flat rate, because every job is different. Pricing is based on an on-site look at the work — the size of the area, the condition of the existing surfaces, how much preparation and repair is needed, and the finish you're after. Once Matt has seen the job you'll get a clear written quote that sets out the scope, so the price reflects your actual project rather than a rough estimate. Quotes are free and there's no obligation to proceed.

What kind of painting work does Matty's Painting do?+

Matty's Painting covers residential painting — interior and exterior repaints for homes, including weatherboards, fences and timber — as well as commercial painting for offices and shopfronts, body corporate work for strata complexes, and make-good painting for insurance claims. Whether it's a single room or a whole complex, every job gets the same careful surface preparation and clear communication. If you're unsure which category your job fits, just describe it when you get in touch.

How will I be kept informed during the job?+

Clear communication is a big part of how Matty's Painting works. From the first quote through to the final coat, Matt keeps you informed about scheduling, progress and anything that comes up along the way. Customers regularly mention in their reviews how easy he is to deal with and how well he communicates. If you have a preferred way of staying in touch, let him know and he'll work with it.

What makes Matty's Painting different?+

Matt takes genuine pride in his craft — careful preparation, clean lines and a tidy worksite are habits, not extras. With a background in advertising and years in hospitality before painting full-time, he pairs real attention to detail with a strong focus on customer satisfaction. Matty's Painting holds a 5.0 star rating across its Google reviews, with customers consistently describing the work as meticulous, reliable and well communicated.

Residential Painting

Do you paint both the inside and outside of a house?+

Yes. Matty's Painting handles interior repaints — bedrooms, living areas, hallways, ceilings and trim — as well as full exterior work including weatherboards, render, eaves and timber. Many homeowners book both at once so the whole place is refreshed in a single coordinated project, but you're welcome to start with just one area. When Matt looks over the job he'll talk through what each part involves and help you prioritise if you'd prefer to stage the work over time.

How does pricing work for a home repaint?+

Every home is different, so pricing is always based on an on-site look rather than a flat rate. Matt considers the size of the area, the condition of the existing surfaces, how much preparation and repair is needed, and the type of finish you're after. Once he's seen the job you'll receive a clear written quote that sets out the scope and what's included, so there are no surprises later. Quotes are provided free of charge and there's no obligation to go ahead.

How long will my home repaint take?+

Timing depends on the size of the job and the amount of preparation involved. A single room is usually a short job, while a full interior or a whole-house exterior takes longer — especially when surfaces need patching, sanding or extra drying time between coats. When Matt provides your quote he'll give you a realistic timeframe and let you know how the work will be staged, so you can plan around it.

Will you move furniture and protect my floors?+

Yes. Protecting your home is part of the job. Furniture is moved or covered, floors and fixed surfaces are masked, and areas not being painted are kept clean. At the end of each day the work area is tidied so your home stays liveable while the project is underway. If there are items you'd prefer to move yourself or rooms you'd like kept off-limits, just let Matt know and he'll work around it.

What kind of paint do you use?+

Matt uses good quality paints suited to the surface and the conditions — interior, exterior, timber or render each call for different products. He'll talk you through the options for sheen and durability and help you land on a finish that suits the room and how it's used. If you already have a colour or brand in mind that's no problem at all; if you're not sure, he's happy to guide you through choosing something that works.

Do I need to be home while you paint?+

Not necessarily. Many homeowners are out at work while the painting happens and that's perfectly fine — Matt will agree access arrangements with you beforehand. Clear communication is a big part of how Matty's Painting works, so you'll be kept informed of progress whether you're home or not. If you'd prefer to be there for colour decisions or to see key stages, that can easily be arranged.

Can you help with minor repairs before painting?+

Minor preparation work such as filling small holes, patching cracks and sanding back flaking paint is a normal part of getting surfaces ready for a quality finish, and it's included in the scope Matt quotes. If there's larger repair work needed — significant timber damage, for example — he'll point it out when he looks at the job and talk through how best to handle it before painting begins.

Commercial Painting

Can you paint our business without disrupting trade?+

Yes — keeping disruption low is a core part of how commercial work is planned. Matt will talk through your trading hours and busy periods, then stage the painting so it works around them. That might mean tackling areas section by section, or scheduling around quieter times. The aim is for your business to keep running while the work progresses. He'll set all of this out clearly before starting so you know exactly what to expect each day.

How is a commercial painting job quoted?+

Commercial quotes are based on an on-site assessment rather than a set rate. Matt looks at the size and layout of the space, the condition of existing surfaces, access considerations and how the work needs to be scheduled around your operations. You'll then receive a clear written quote covering the scope and what's included. Quotes are free and there's no obligation — it simply gives you the information you need to make a decision.

Do you work after hours or on weekends?+

Where it helps reduce disruption, work can often be scheduled outside normal trading hours. Many commercial clients prefer evenings or weekends for customer-facing areas so the space is ready to go when they reopen. Let Matt know what suits your business when he assesses the job and he'll factor it into the schedule and the quote, so the plan fits the way you operate.

How long does a commercial repaint take?+

It depends on the size of the premises, how much surface preparation is needed and how the work has to be staged around your trading. A single office is a relatively quick job; a larger fit-out or a multi-area space takes longer. When Matt provides your quote he'll give you a realistic timeframe and explain how the work will be broken up, so you can plan around any busy periods.

Can you coordinate with our building or facilities manager?+

Absolutely. For commercial premises it's common to coordinate access, timing and site requirements with a building or facilities manager, and Matt is happy to deal with them directly. Clear communication with everyone involved keeps the job running smoothly and avoids surprises. Just put him in touch and he'll sort out the practical details around access and scheduling.

What does the preparation involve for commercial spaces?+

Good preparation is what makes a commercial finish last. That typically means cleaning surfaces, filling and patching minor damage, sanding where needed and masking off areas that aren't being painted. Matt will assess the condition of the existing surfaces when he quotes and include the appropriate prep in the scope, so the finished result holds up well in a busy working environment.

Do you paint shopfronts and customer-facing areas?+

Yes. Shopfronts, reception areas and other customer-facing spaces are an important part of how a business presents itself, and they're well suited to a careful repaint. Matt will plan this kind of work so the disruption to customers is minimal — often outside trading hours — and so the space looks its best when you reopen. He'll discuss the approach with you when assessing the job.

Body Corporate Painting

Do you work with body corporate committees and managers?+

Yes — coordination is central to body corporate work. Matt is happy to deal directly with committee members and building managers to plan access, timing and scope. He understands these projects often need sign-off and that residents need to be kept informed, so he keeps communication clear throughout. Put him in touch with the right people early and he'll work the practical details into the plan and the quote.

How is a body corporate painting job quoted?+

Quoting a strata project starts with an on-site assessment of the buildings — the size and number of surfaces, the condition of existing paint, access requirements and how the work needs to be staged around residents. Matt then provides a clear written quote setting out the scope so the committee has what it needs to make a decision. Quotes are provided free of charge and without obligation.

Will residents be disrupted during the work?+

The job is planned to keep disruption as low as possible. Work is typically staged area by area so residents can still come and go, and Matt will communicate the schedule clearly so people know what's happening and when. Walkways, entries and shared spaces are kept safe and tidy throughout. If there are particular access needs in the complex, raise them early and he'll plan around them.

Can you paint balconies, stairwells and shared spaces?+

Yes. Common property like facades, stairwells, walkways, balconies and railings is exactly the kind of work body corporate painting covers. These surfaces take a lot of weather and wear, so proper preparation matters — Matt will assess their condition and include the right prep in the scope so the finish holds up well across the whole complex.

How long does a strata repaint take?+

Larger complexes naturally take longer than a single building, and the timeframe depends on the number of surfaces, the amount of preparation required and how the work is staged around residents. When Matt quotes the project he'll give the committee a realistic timeframe and explain how the work will be broken into stages, so everyone knows what to expect as the project moves along.

What preparation is involved for older complexes?+

Older buildings often need more attention before painting — cleaning down surfaces, addressing flaking or weathered paint, filling and patching, and sanding back where needed. Matt assesses all of this when he quotes so the preparation included matches the actual condition of the buildings. Getting the prep right is what gives a strata repaint a consistent, lasting finish.

How do we get started with a body corporate quote?+

The simplest first step is to get in touch with a few details about the complex — roughly how many buildings or units, and what you'd like repainted. Matt will then arrange a time to assess the property, ideally with a committee member or building manager present, and follow up with a clear written quote. From there the committee has everything it needs to consider the project.

Insurance Work

Do you do painting work for insurance claims?+

Yes. When a property needs repainting as part of an insurance claim — after water, storm or fire damage — Matty's Painting can carry out the make-good painting and finishing. Matt understands these jobs come at a stressful time, so he keeps communication clear and reliable throughout. Get in touch with the details of the damage and what's involved, and he'll talk you through how he can help and what the next steps look like.

How does quoting work for insurance painting?+

Insurance painting is quoted from an on-site assessment of the damage and the make-good required. Matt looks at the affected areas, the preparation and repair needed and the finish required to match the rest of the property, then provides a clear written quote setting out the scope. That written documentation is often useful for your claim. Quotes are free and there's no obligation to proceed.

Can you work with my insurer or builder?+

Yes. Insurance jobs often involve a builder or restoration company already on site, as well as the insurer, and Matt is happy to coordinate with them on access, timing and scope. Keeping everyone informed helps the painting fit smoothly into the overall repair. Put him in touch with the relevant people and he'll handle the practical coordination from there.

Will you document the work for my claim?+

Matt provides a clear written quote setting out the scope of the make-good painting, which gives you documentation to share with your insurer. He keeps communication clear as the work progresses so you have a record of what's been done. If your insurer or builder needs information presented in a particular way, let Matt know when he assesses the job and he'll do his best to accommodate it.

How soon can damage repainting start?+

Timing depends on the situation — often other repair work needs to be completed first, and surfaces affected by water need to be properly dry before painting. Matt will assess the job, talk through the sequence with you and any builder involved, and give you a realistic idea of when the painting can begin. Reaching out early means he can plan the work in as soon as the space is ready.

Does my repaint have to match the existing finish?+

In most cases make-good painting aims to return the property to the way it looked before the damage, which means matching the existing colours and finish as closely as possible. Matt will assess the affected areas and the surrounding surfaces when he quotes, and talk through what's needed to achieve a consistent result. If you're considering a change of colour while the work is happening, that can be discussed too.

What should I do first if I need insurance painting?+

Get in touch with a few details about what's happened and what needs repainting. Matt will arrange to assess the damage and provide a clear written quote covering the make-good work. If you already have a claim number, an insurer contact or a builder involved, mention that when you reach out — it helps him coordinate the painting with the rest of the repair from the start.

Still have a question? Ask Matt
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