Question 1

How do you find what is causing a blocked drain?

Accepted Answer

We diagnose blocked drains properly rather than guessing. We can complete a CCTV drain camera inspection to see inside the pipe and find exactly what caused the blockage. We then pinpoint the location using a pipe locator, which receives a signal from the camera and lets us mark out the problem above ground. That means we can access and repair the drain with minimal disturbance to your house and garden, and quote the work with no guesswork.

Question 2

Do you use a drain camera?

Accepted Answer

Yes. A CCTV drain camera is one of the most useful tools we carry. It lets us see the inside of your drainage system, identify whether the blockage is caused by a broken pipe, tree roots, a foreign object or a build-up of grease and waste, and confirm the pipe is clear once the work is done. Inspecting the drain this way means you get an accurate diagnosis and an honest quote rather than unnecessary digging.

Question 3

Can you clear a blocked drain without digging up my yard?

Accepted Answer

In most cases, yes. Digging up large sections of a property to find a blockage is a thing of the past. By combining a CCTV drain camera with a pipe locator, we can find the exact spot and depth of the problem before we touch the ground. This keeps disruption to your house and garden to a minimum and means any excavation, if it is needed at all, is targeted and tidy.

Question 4

What causes drains to block?

Accepted Answer

There are many causes. Common ones include a broken or sunken pipe, a foreign object stuck in the line, tree root ingress, and a build-up of grease or kitchen waste. In many older Brisbane homes, earthenware pipes crack at the joints over time as the ground moves, which lets tree roots find their way in. A camera inspection tells us which of these is behind your blockage so we can fix the real cause.

Question 5

Do you offer high pressure water jetting?

Accepted Answer

Yes. High pressure water jetting is an effective way to clear stubborn blockages, cut through tree roots and flush out built-up grease and debris so your drains flow freely again. We use a range of equipment depending on what the camera inspection shows, and our goal is always the same: to get your drains flowing again, fast, and to leave the site clean and tidy afterwards.

Question 6

Can you fix a backyard that floods when it rains?

Accepted Answer

Yes. A backyard that floods in heavy rain is often a sign of a blocked, broken or poorly constructed stormwater drain. We can inspect your stormwater drainage with a camera, locate the issue and clear or repair it so water moves away from your home as it should. If the existing drainage is not coping, we can talk you through options to improve it.

Question 7

How do you charge for blocked drain work?

Accepted Answer

We assess the blockage first, usually with a camera inspection, and then confirm the cost of clearing and any repair with you before the work goes ahead. Because we can see and locate the problem accurately, the quote reflects the actual job rather than a worst-case guess. There are no hidden costs, and we will always talk through your options if a repair is needed.

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