Frequently asked questions

We are a local Bayside Brisbane electrical business based around Ormiston, and we work across Cleveland, the Redlands and the wider Bayside area for both homes and businesses. Being local means we know the area and can usually get to you quickly. If you are nearby and not certain whether you are in our service area, just call us and we will let you know.

We carry out scheduled electrical work through the working week and make a point of responding promptly to urgent jobs, because electrical faults are not something that should wait. If you have an urgent problem, call Joel on 0435 042 070 and we will let you know how soon we can help and what to do in the meantime.

Yes. Gordon Electrical is a licensed electrical business — our electrical licence number is 88778 — and all work is carried out by skilled, licensed electricians. In Queensland, electrical work must legally be performed by a licensed electrician, both for safety and so the work is compliant. We are always happy to confirm our licence details when you ask.

We will confirm the payment options available to you when we provide your quote, so everything is clear before the work goes ahead. If you have a preferred way to pay, let us know when you get in touch and we will do our best to accommodate it. Our aim is to keep the whole process straightforward from quote to completion.

Getting a quote is easy and free. Send an enquiry through our contact form or call Joel on 0435 042 070, tell us a little about the work and your suburb, and we will arrange a suitable time to assess the job. You will receive a clear, upfront quote with no obligation, so you can decide in your own time.

Yes. We take pride in doing electrical work properly and to standard the first time, and we want you to be genuinely happy with the result. All work is carried out by licensed electricians, and your rights as a customer are also protected under Australian Consumer Law. If you ever have a concern about work we have done, talk to us and we will make it right.

Yes. Gordon Electrical works with businesses across Ormiston, Cleveland, the Redlands and the wider Bayside Brisbane area, from small shopfronts to larger commercial premises. We understand that downtime costs money, so we focus on reliable, well-organised work that keeps your operation running. If you are unsure whether we cover your location, give us a call and we will confirm.

Where it makes sense, yes. A lot of commercial electrical work — especially anything that means switching power off — is best done outside trading hours so your business is not disrupted. When we quote your job we will talk through timing and agree a schedule that minimises the impact on your customers and staff. Just let us know your trading hours when you get in touch.

We quote commercial work based on the scope, access and timing of the project rather than a fixed price list. After discussing your needs — and visiting the site where needed — we provide a clear written quote so you know what is included before work begins. For ongoing or maintenance-type work, we will explain how that is charged up front. Quotes are free and obligation-free.

We do. The same licensed team looks after quick commercial repairs and additional power points right through to full shop and commercial property fitouts. That means you have one trusted electrical contact for your premises rather than juggling several. Whatever the size of the job, we approach it with the same attention to detail and focus on safety and compliance.

Yes. All of our commercial electrical work is carried out by licensed electricians and completed to meet the relevant Australian standards and safety regulations. Compliance is not optional in a commercial setting — it protects your staff, your customers and your business — so it is built into how we plan and finish every job. We are happy to discuss compliance requirements specific to your premises.

Yes. Many businesses prefer to have a regular electrician who already knows their site, and we are happy to be that contact for you. We can carry out scheduled maintenance, inspections and repairs to keep your electrical systems safe, efficient and reliable. Get in touch and we can talk through a maintenance arrangement that suits how your business operates.

General electrical work covers everything that keeps your home or business running safely — fault-finding and repairs, new power points and switches, wiring upgrades, switchboard work, lighting, ceiling fans, appliance connections and routine maintenance. If something electrical is not working as it should, or you are planning an upgrade, it usually falls under general electrical. Tell us what is going on and we will let you know how we can help.

Yes. Power that keeps tripping is your safety system doing its job, but it usually means there is an underlying fault worth investigating — an overloaded circuit, a faulty appliance or a wiring issue. We will track down the cause rather than just resetting it, and explain what needs to happen to fix it properly. If it is happening repeatedly, it is best not to ignore it — give us a call.

Yes. Older switchboards often lack modern safety devices like circuit breakers and safety switches, and may struggle with the demands of a modern home or business. We can assess your existing switchboard and upgrade it so it is safer, compliant and able to handle your current electrical load. If you are adding major appliances, air conditioning or an EV charger, a switchboard check is a smart first step.

Yes. We install electric vehicle chargers for homes and businesses, including dedicated wall chargers. EV chargers draw significant power and must be installed by a licensed electrician on a suitable circuit, often alongside a switchboard check. We will assess your setup, recommend the right approach and install your charger safely so it is ready to use. Let us know your vehicle and where you would like the charger located.

It depends on the age of the property and how it is used, but periodic checks of your switchboard, safety switches, smoke alarms and visible wiring are a sensible habit for any home or business. Regular maintenance helps catch small issues before they become expensive or unsafe. We can carry out an inspection and let you know if anything needs attention — there is no obligation to do more than that.

Yes. We can carry out an electrical safety inspection of your property and report back on the condition of your wiring, switchboard, safety switches and other key components. This is especially worthwhile for older homes, properties you are buying or selling, or business premises. We will give you a clear picture of anything that needs attention so you can make informed decisions.

We quote each job based on the work involved rather than a flat fee, and we will explain how the job will be charged before we start so you are never left guessing. For larger or more complex work we provide a written quote up front. Quotes are free and obligation-free — just get in touch and tell us what you need.

A shop fitout covers all the electrical work that turns an empty or tired retail space into a working store — power distribution, lighting installations, data cabling, power points and the wiring that supports your equipment and displays. We work closely with you to deliver a setup that is practical, safe and helps your space look its best. Tell us about your store and we will explain how we would approach it.

Yes. We know a retail fitout is usually working towards a firm opening or handover date, and we plan the electrical work around that. When we quote your project we will talk through timing and coordinate our work so it fits with the rest of the fitout. Give us as much notice as you can and we will do our best to keep things on track.

Yes. A retail fitout is more than just lighting — we also take care of power distribution, power points and data cabling so your registers, displays and equipment all have what they need. Having one licensed electrical team handle the lot keeps the job coordinated and avoids gaps. We will map out exactly what your space needs as part of the quote.

Absolutely. Whether you are launching a brand new store, renovating an existing space or upgrading your electrical systems, we can help. Renovation fitouts often involve working with existing wiring, so we will assess what is already there and recommend the best way forward. Either way, the goal is the same — a safe, functional, well-presented space.

We quote fitouts based on the scope of the work, the size of the space, access and the timeline involved, so each project is priced individually. After discussing your plans — and visiting the site where it helps — we provide a clear written quote so you know what is included. Quotes are free and obligation-free.

Where the work allows, yes. If you are fitting out around an existing business or in a centre with set trading hours, we can schedule disruptive work outside of those times. Let us know your trading hours and any site access rules when you get in touch, and we will factor that into the plan and the quote.