Privacy Policy

This Privacy Policy explains how GEOPLUMB (“we”, “us”, “our”) handles personal information when you use our website or enquire about our plumbing services.

Information we collect

When you contact us or submit an enquiry form, we may collect your name, phone number, email address, suburb or postcode and details about the plumbing job you need help with. We collect this information only so we can respond to your enquiry and provide our services.

How we use your information

We use the information you provide to respond to enquiries, prepare quotes, schedule and carry out plumbing work, and communicate with you about your job. We do not sell or rent your personal information to third parties.

Website analytics

Our website uses analytics tools to understand how visitors use the site. This information is aggregated and helps us improve our website. It does not personally identify you.

Storage and security

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss or unauthorised access.

Access and corrections

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details on our contact page.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch via our contact page or call us on 0404 852 404.