Everything we get asked, in one place.

Yes — we're based in Kelvin Grove (a few minutes from Red Hill) and we cover all of inner Brisbane and South-East Queensland. Red Hill, Paddington, Bardon, Ashgrove, Kelvin Grove, Wilston, Newmarket, The Gap and the rest of the inner-northern suburbs are all in our regular service area. Larger projects out to Ipswich, Logan, Redcliffe and the Sunshine Coast on request.

Our office hours are Monday to Friday, 8:00am to 4:00pm. The team is on the tools during those hours, and the office is staffed for booking calls, quotes and invoicing. After-hours emergency call-outs are accepted for genuine electrical emergencies (power loss, exposed wiring, sparking) at after-hours rates.

Yes. Forrest Electrical Group holds Queensland Electrical Contractors Licence No. 88742, ARC refrigerant authorisation AU32044, and TITAB telecommunications endorsement T12101. We're registered Master Electricians and carry full public liability insurance for residential and commercial work. Certificates of currency are available on request.

We accept bank transfer (EFT), credit card and direct deposit. For larger projects we can split invoicing across staged completion milestones — common for renovations and commercial fit-outs. We don't take cash for jobs over a certain value (insurance reasons), but small one-off call-outs can be paid on the day.

Easiest way is to call us on 0410 135 670, or fill in the contact form below — the form goes straight to our office and we reply same business day. For small jobs we can often quote over the phone; for renovations or commercial work we'll book a free site visit.

Every job we install is covered by our workmanship warranty. Manufacturer warranties on supplied products (switches, fittings, A/C units, alarm systems) are registered in your name at install time and run for the manufacturer's stated period (typically 5 years for major appliances). If something we installed isn't right, we come back and fix it.

Yes — Forrest Electrical Group is based in Kelvin Grove, just minutes from Red Hill, and most of our residential work happens across the inner-northern Brisbane suburbs. We're happy to travel further into South-East Queensland for larger jobs and ongoing clients. If you're unsure whether we cover your suburb, give us a call and we'll let you know on the spot.

Everything inside the home: full rewires for renovations and heritage homes, switchboard upgrades, lighting design and installation, ceiling fan and extractor fan installs, smoke alarm compliance, power point additions, hot water and HRV connections, EV charger installs, and home automation. As Master Electricians we test and certify every job to current Australian standards before we leave site.

Absolutely. Lighting design is one of the parts of a renovation we genuinely enjoy. We'll talk through the rooms with you, advise on lighting layouts and the right fittings for the look you're after, and either supply the products ourselves or install fittings you've sourced — whichever way you prefer to do it.

For small one-off jobs (a power point, a fan install, a fault find) we charge a call-out plus time on the tools, and we tell you the rates before we book in. For renovations, new builds and bigger projects we provide a fixed written quote after a site visit so there are no surprises. We don't add charges for parking or PPE.

Yes — we hold Electrical Contractors Licence No. 88742 in Queensland, are registered Master Electricians, hold ARC refrigerant authorisation (AU32044) and TITAB (T12101) for telecommunications. We carry full public liability insurance for residential and commercial work and can provide certificates of currency on request.

Every electrical job we do is tested, certified and covered by our workmanship warranty. Manufactured products (switches, fittings, A/C units) come with their original manufacturer warranty which we register on your behalf at install time. If something we installed isn't right, we come back and fix it.

Yes. The team is uniformed, drives marked vehicles, and treats your home like it's still being lived in — drop sheets, shoes off where it matters, and a clean-up at the end of every visit. Where we'll be working in occupied homes for multiple days, we time the disruption around your family routine.

Yes. We take commercial projects from drawings to commissioning — switchboards, sub-mains, distribution, lighting, data and communications cabling, three-phase power for kitchens, ovens, and machines, plus emergency lighting and exit signage to AS/NZS 2293. We work alongside builders, project managers and shop fitters to keep the trade sequence moving.

Office fit-outs, retail and hospitality fit-outs, body-corporate building works, warehouses, light industrial, café and restaurant builds, medical suites, and tenancy refurbishments. We've worked across South-East Queensland for builders and direct commercial clients for over fifteen years.

Yes — we run scheduled and reactive maintenance for body corporates, retail tenancies and commercial property managers. Every job is logged in AroFlo so you have a paper trail of what was done, when, and by whom. We can quote a planned maintenance programme on request.

Most commercial work happens around tenants. We schedule the loud or disruptive parts after hours, isolate circuits without taking the whole building down where possible, and coordinate directly with the tenant or office manager so they know exactly what's happening on the day.

Yes — we hold ARC refrigerant authorisation AU32044, which covers handling, installation, decommissioning and reporting on refrigerant gas. Required by law for any commercial split, ducted, or VRF system install.

Every commercial job is finished with a Certificate of Testing and Compliance to the Queensland Electrical Safety Regulation. We also handle Form 13s for builders and provide as-built drawings on request.

We run a body-corporate and property-manager maintenance programme that covers reactive call-outs, planned safety inspections, smoke alarm compliance, exit and emergency lighting tests, and one-off repairs. Every job is logged with photos, time-on-site and outcome in AroFlo, so the property manager has a transparent record.

AroFlo is the job-management software the team uses on every visit. It means quotes, work orders, on-site photos, completion notes and invoices all live in one place. As the property manager you can see exactly what was done at each address, when, by whom — and it dramatically cuts the back-and-forth on sign-offs.

Yes — we accept after-hours calls for genuine electrical emergencies (full power loss, exposed wiring, sparking switchboards, etc.). After-hours rates apply and we'll let you know up front before we book in. For non-urgent issues we book the next available appointment in normal business hours.

Yes — we test, replace and certify hardwired and 10-year battery smoke alarms to QFES requirements for rental compliance, including the new interconnected photoelectric standard. We provide signed compliance certificates suitable for tenancy records.

We invoice per work order with full description, photos and time logs. For body corporates we can break invoices down by lot or per common-area item, whichever the committee prefers. Quarterly maintenance reports are available on request.

Yes — every team member is licensed, insured, uniformed and has direct experience working in occupied units, retail tenancies and shared common areas. Discreet, tidy, and respectful of tenants is the baseline.

We install network-grade IP CCTV systems sized to the property — typically four to sixteen cameras for residential or small commercial, more for larger sites. Cameras are 4K or 4MP, recorded to a local NVR with off-site backup option, and accessible via mobile app. We hide all the cabling cleanly through the roof and walls.

Yes — we install alarm systems with monitored or self-monitored options, smart-home compatible, and full access-control fit-outs (key fobs, keypads, intercoms, electric strikes). Everything is commissioned in front of you so you understand exactly how to use the system before we leave.

Yes. Modern alarm and CCTV systems we install are smart-home compatible — view live feeds, arm and disarm from your phone, set time-of-day rules, and get push notifications for events. We set this up and walk you through it during commissioning.

Residential systems (4–8 cameras): usually one day on site for a single-storey, two days for a double-storey or larger. Commercial sites are quoted individually after a site visit. Most of the work is cabling, mounting and commissioning — same-day power-up is standard.

Yes — we maintain the systems we install. Annual service includes camera cleaning, recording verification, firmware updates, and backup confirmation. We also handle add-ons (extra cameras, replacement parts, monitoring upgrades) on request.

Yes — we hold the Electrical Contractors Licence required for installation of CCTV, alarm and access-control wiring. Surveillance-system installation is performed under that licence, with all work tested and certified to current standards.

Both. We can supply the units — typically Daikin, Mitsubishi Electric, Fujitsu and Panasonic — at competitive prices, sized correctly for the room, with current-model warranty. Or if you've already bought a unit, we'll install it properly. Either way the install is the same standard.

Sizing depends on the room volume, ceiling height, sun exposure, insulation and intended use. We do a site visit, measure the rooms, factor all of that in, and recommend the right kW capacity. An undersized unit will run constantly and burn out; an oversized one will short-cycle and cost more to run. Sizing right matters.

Yes — we retrofit ducted systems to existing homes regularly. The complexity depends on roof access, ceiling height and existing electrical capacity. We'll do a site visit, give you a fixed quote, and walk through the duct routing and outlet placement before any work starts.

Refrigerant handling requires ARC authorisation by Australian law. We hold ARC AU32044, which covers install, decommission and reporting. All gas is pressure-tested, vacuumed, weighed in by manufacturer spec, and recorded on the install paperwork. We never gas a system without proper testing.

Yes. We register the manufacturer warranty in your name at install time (typically 5 years on parts, sometimes longer). Our workmanship is also warranted — if anything install-related goes wrong, we come back and fix it. Service and re-gas after warranty expiry are quoted on request.

Yes — we service split, ducted and multi-head systems regardless of who installed them originally. Service includes filter clean, coil clean, gas-pressure check, drain flush and electrical safety check. Repairs after diagnosis are quoted before we proceed.

Thermal imaging finds heat anomalies in switchboards, sub-mains and individual circuits — hot joints, overloaded conductors, loose terminations, and failing connections. These are early warning signs of fire risk and equipment failure. The inspection is non-invasive: we just need access and the system running under normal load.

A regular inspection looks at compliance and visible condition. Thermal imaging looks under the surface — temperature differentials show problems that aren't visible to the eye. A loose terminal that's run for years without tripping shows up as a hot spot before it fails. Thermal is the diagnostic layer on top of a visual inspection.

For a typical residential or small commercial switchboard: about an hour on site, plus reporting. For a larger commercial site with multiple boards and sub-mains: up to a half-day. We provide the report (with thermograph images, infrared readings and recommended actions) within 1–2 working days of the inspection.

Yes — every thermal inspection comes with a formal report containing the thermograph images, infrared readings, problem locations and recommended remedial actions. The format is suitable for insurance records, body-corporate AGM minutes, and asset management documentation.

That's exactly when thermal imaging is most valuable. By the time a switchboard is tripping or smelling hot, the fault is advanced. Thermal scans find issues at the warm-but-not-failing stage — typically months or years before a tripping or fire event. Annual thermal scans are common for body corporates and commercial property managers.

No — quite the opposite. Thermal imaging is performed under live load, because that's when temperature differentials show. We need the system running normally with typical electrical demand for the readings to be meaningful.