Privacy Policy

The information we collect

When you contact Cleaning Captains through this website, by phone or by email, we collect the details you choose to give us — such as your name, phone number, email address and information about the cleaning or pest control work you need. We only collect what we need to respond to your enquiry and provide our services.

How we use it

Your information is used to reply to your enquiry, prepare quotes, schedule and carry out work, and keep in touch about your job. We do not sell your personal information, and we do not share it with third parties except where it is needed to deliver our services or where required by law.

Keeping it secure

We take reasonable steps to protect the information you share with us against loss, misuse and unauthorised access. We keep it only for as long as it is needed for the purposes above or as required by law.

Your choices

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. To make a request, or if you have any questions about this policy, get in touch with us through our contact page.

This policy may be updated from time to time. Last updated May 2026.