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Frequently asked questions

Everything Brisbane homeowners ask us about tiling, renovations and working with our team.

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General

Do you cover my suburb in Brisbane?
We're based in Zillmere and work throughout the greater Brisbane region and South East Queensland — from northside suburbs and the inner city to homes further out. The simplest way to confirm is to get in touch with your location and project; we'll let you know straight away whether it's within the area we service.
How do I get a quote?
Getting a quote is straightforward. Call us on 0435 367 655 or send an enquiry through the contact form with a few details about your project. We'll arrange to discuss the work, see the space where needed, and provide a clear, no-obligation quote that explains what's included so you can make an informed decision.
Are you fully licensed?
Yes. Brisbane Tiling Service operates under QBCC Licence 15490008. Working with a licensed business means the work meets Queensland building standards and you have the protections that come with a properly credentialed tiler. We're happy to confirm our licence details when you contact us.
How long has Brisbane Tiling Service been operating?
We've been crafting tiling and renovations in Brisbane since 1983 — more than 40 years. Over that time we've completed hundreds of projects across South East Queensland, and much of our work continues to come from repeat clients and word-of-mouth referrals.
How does pricing work?
Every project is quoted individually because cost depends on the area, the materials, the condition of existing surfaces and the complexity of the work. Rather than a one-size-fits-all figure, we provide a clear quote after discussing your project and explain how the choices you make affect it, so there are no surprises.
How do I prepare for the work to start?
Once a job is booked we'll let you know what's helpful before we arrive — usually clearing the area to be worked on and arranging access. If you're supplying your own tiles we'll tell you how much to allow, including extra for cuts and wastage. We'll talk you through anything specific to your project so the start runs smoothly.
Do you guarantee your work?
We take pride in workmanship that lasts — it's why so much of our business comes from referrals and repeat clients after 40+ years. We'll talk through what stands behind the work for your specific project when we quote, so you're clear on what to expect before anything begins.
Can I supply my own tiles?
Yes. Many clients enjoy choosing their own tiles, and you're welcome to supply them. We can also offer guidance on selection to suit your space and the look you're after. Either way, we'll advise how much tile to allow so you don't run short partway through the job.

Complete Tiling

How do you price a tiling job?
Every tiling job is quoted individually because the cost depends on the area, the tile material, the condition of the existing surface and the complexity of the layout. We provide a clear, no-obligation quote after discussing your project, so you know what's included before any work begins. We talk you through the options — different materials and finishes carry different costs — so you can make an informed choice rather than being handed a single figure with no explanation.
What types of tiles can you install?
We work with every common tile material — ceramic, porcelain, natural stone, mosaic and glass — across both floors and walls. Each material behaves differently during installation, so the right preparation and adhesive matter. With more than 40 years of hands-on experience, we can guide you toward a tile that suits the space, the traffic it will see and the look you're after, then install it to a standard that holds up over time.
Do you tile commercial spaces as well as homes?
Yes. Alongside residential work we complete commercial tile installation for retail, hospitality and industrial spaces. Commercial projects often involve larger areas, tighter timelines and higher-traffic finishes, and we plan the work to keep disruption to a minimum. Whether it's a shopfront, a feature wall or a large floor area, the same care and preparation goes into every job.
How long does a tiling project take?
Timeframes vary with the size of the area and the type of tile. A single splashback may take a day, while a full floor or a multi-room project runs longer — and natural stone or detailed patterns add time for cutting and setting. Adhesive and grout also need proper curing time before the surface is used. We give you a realistic schedule with your quote so you can plan around the work.
Do I need to supply my own tiles?
You're welcome to supply your own tiles, and many clients do once they've chosen a look they love. We can also advise on tile selection and supply if you'd prefer guidance. Either way, we'll let you know roughly how much tile to allow for, including extra for cuts and wastage, so you don't run short partway through the job.
What preparation is needed before tiling starts?
Good tiling starts beneath the surface. Depending on the area, preparation can include levelling the substrate, repairing or rendering surfaces, and waterproofing wet areas. We assess what's needed during quoting and include it in the plan. Skipping preparation is the most common reason tiling fails early, so it's never something we cut corners on.
Are you fully licensed?
Yes. Brisbane Tiling Service operates under QBCC Licence 15490008. Working with a licensed tiler means the work meets Queensland building standards and you have the protections that come with a properly credentialed business. We're happy to confirm our licence details when you get in touch.

Bathroom Renovations

How much does a bathroom renovation cost?
Bathroom renovations are quoted per project because cost depends on the size of the room, how much is changing, the tiles and fixtures chosen and whether the layout is moving. We provide a clear quote after seeing the space and discussing what you want to achieve. Rather than a single headline number, we talk through where the budget goes so you can decide what matters most for your bathroom.
How long does a bathroom renovation take?
Most bathroom renovations run over a couple of weeks, though it varies with the scope. Waterproofing and tile adhesive both need proper curing time, and that can't be rushed without risking the finish. We give you a realistic schedule with your quote and keep you updated as the work moves through each stage, so you always know where things are up to.
Do you handle the waterproofing as well as the tiling?
Yes — waterproofing and tiling are done together as part of the same job. This matters, because waterproofing sits directly beneath the tiles and has to be applied correctly before tiling begins. Handling both means the wet areas are properly sealed and there's no gap between trades where something can be missed.
Can you renovate a small or awkward bathroom?
Absolutely. Smaller and awkwardly shaped bathrooms are common in Brisbane homes, and thoughtful tile choices and layouts can make a real difference to how a compact space feels. With over 40 years of experience we've worked with bathrooms of every size and can suggest finishes and layouts that make the most of what you have.
Will I be able to use the bathroom during the renovation?
During an active bathroom renovation the room is generally out of use while waterproofing cures and tiling is completed. If your home only has one bathroom, let us know early — we'll factor that into the schedule and discuss how to keep the disruption manageable. Planning this in advance makes the process far smoother.
Do you supply the tiles and fixtures?
You're welcome to choose and supply your own tiles and fixtures, and many clients enjoy that part of the process. We can also offer guidance on tile selection to suit the space and the look you want. We'll always advise how much tile to allow, including extra for cuts and wastage.
Are you licensed to do bathroom work?
Yes. We operate under QBCC Licence 15490008. Bathroom renovations involve waterproofing and wet-area work that must meet Queensland building standards, so using a licensed business protects both the quality of the work and you as the homeowner. We're happy to confirm our credentials when you contact us.

Kitchen Renovations

How is a kitchen tiling job priced?
Kitchen tiling is quoted per project. The cost depends on the area being tiled, the material you choose, the intricacy of the pattern and how much cutting is needed around cabinets and fittings. We provide a clear quote after discussing your kitchen, and we explain how the choices you make affect the figure so there are no surprises.
What's the most popular kitchen splashback option?
Tastes vary, but clean subway and herringbone layouts remain consistently popular because they suit almost any kitchen and age well. Glass and mosaic tiles are chosen when clients want more of a feature. The best choice depends on your cabinetry, benchtop and the look you're after — we're happy to talk through options that will still look right in years to come.
How long does kitchen tiling take?
A splashback on its own is often completed in a day or two, while a kitchen that also includes floor tiling takes longer. Adhesive and grout need curing time before the surfaces are used. We give you a realistic timeframe with the quote and work efficiently to keep the kitchen out of action for as little time as possible.
Can you tile around my existing cabinets and benchtop?
Yes. Splashback tiling is frequently done with the cabinetry and benchtop already in place, and careful cutting around power points, windows and fittings is part of the job. If your renovation also involves new cabinetry or benchtops, we'll coordinate the timing so the tiling lands at the right stage.
Do you supply kitchen tiles?
You're welcome to supply your own tiles, and choosing them is often the enjoyable part of a kitchen project. We can also advise on selection to suit your space and finishes. Whichever way you go, we'll tell you how much tile to allow, including a margin for cuts and wastage.
Will tiling be messy in my kitchen?
Tiling does create some dust and offcuts, but we work tidily and clean up the site at the end of each day. Where possible we plan the work so the kitchen can keep being used around it, and we'll let you know in advance which stages will need the space clear.
Are you licensed for kitchen renovation work?
Yes. Brisbane Tiling Service holds QBCC Licence 15490008. Using a licensed tiler means the work meets Queensland building standards, and we're happy to confirm our licence details when you get in touch to discuss your kitchen.

Full Home Renovations

How do home renovation projects get priced?
Larger renovations are quoted in detail because they bring together several types of work. After discussing your project and seeing the home, we provide a clear breakdown so you can see where the budget goes across tiling, cladding, stonework and any other elements. This lets you make decisions room by room rather than committing to a single undefined figure.
What renovation work can you take on?
Our renovation work centres on tiling and stonework — floor and wall tiling, stone cladding, retaining walls, rendering, solid plastering and marbling. These are the surfaces that most define how a renovated home looks and feels. We'll talk through the scope with you and be clear about what falls inside our work and where another trade may be needed.
How long does a full home renovation take?
Whole-home projects run over a longer period and depend heavily on scope. The work is staged so each area is prepared, tiled and finished properly, with curing time built in for adhesives and waterproofing. We provide a realistic schedule with the quote and keep you informed as the project moves through each stage.
Can you work alongside our builder or other trades?
Yes. On larger renovations our tiling and stonework often sits within a wider project. We're used to coordinating timing with other trades so our stages land when surfaces are ready, and we communicate clearly to keep everything moving smoothly.
Do you handle outdoor as well as indoor surfaces?
We do. Alongside indoor tiling we work on exterior surfaces — stone cladding, retaining walls and outdoor tiled areas. Bringing the inside and outside finishes together is part of what makes a renovated home feel cohesive rather than piecemeal.
Will we be able to live in the home during the renovation?
It depends on the scope and which areas are being worked on. Some renovations can be staged so the home stays liveable, while larger projects may need rooms vacated for periods. We'll discuss this honestly when quoting so you can plan ahead and avoid surprises.
Are you licensed for renovation work?
Yes. Brisbane Tiling Service operates under QBCC Licence 15490008. Renovation work that involves wet areas and structural surfaces must meet Queensland building standards, so working with a licensed business protects the quality of the project and you as the owner.

Pool Tiling & Outdoor

How is pool tiling priced?
Pool and outdoor tiling is quoted per project. Cost depends on the area, the type of tile, the condition of the existing surfaces and how much of the surround is included. We provide a clear quote after seeing the space, and explain how material choices affect the figure so you can decide what suits your backyard and budget.
What tiles are suitable for a pool?
Pool environments need tiles that handle constant water contact, sun exposure and movement underfoot. Porcelain and certain stone and glass tiles are commonly used for waterlines and surrounds because they cope well with these conditions. The right choice depends on your pool and the look you want — we'll guide you toward materials that will perform outdoors, not just indoors.
Can you tile the area around the pool as well?
Yes. Pool surrounds, paved entertaining areas and outdoor living spaces are all part of what we do. Tiling the pool and its surrounds together gives a consistent, finished look and makes the whole backyard feel like one considered space rather than separate patches.
How long does pool and outdoor tiling take?
Timeframes depend on the area and the work involved. Outdoor tiling also needs suitable conditions and proper curing time for adhesives and grout. We give you a realistic schedule with your quote and plan the work around getting a durable, lasting finish rather than rushing it.
Does outdoor tiling hold up to Queensland weather?
When the right materials are chosen and installed properly, outdoor tiling stands up well to Queensland's sun, heat and rain. Material selection and correct preparation are key — which is exactly where four decades of experience makes a difference. We'll recommend finishes suited to your specific outdoor space.
Can you connect indoor and outdoor tiling?
Yes, and it's a popular choice. Carrying a consistent or complementary tile from an indoor living area out to a patio or pool surround creates a seamless flow between the spaces. We can plan the tiling so the transition feels deliberate and the areas read as one.
Are you licensed for pool and outdoor work?
Yes. Brisbane Tiling Service holds QBCC Licence 15490008. Working with a licensed tiler means the work meets Queensland building standards, and we're happy to confirm our licence details when you contact us about your pool or outdoor project.

Waterproofing & Repairs

How do you price waterproofing and repair work?
Waterproofing and repair jobs are quoted individually because they range from a small repair to sealing a whole wet area. We assess the work needed, then provide a clear quote so you know what's included. For smaller jobs especially, we'll give you an honest view of whether a targeted repair is the sensible option or whether more extensive work is worth considering.
Why is waterproofing so important?
Waterproofing sits beneath the tiles in any wet area and is what stops moisture reaching the structure of your home. If it's missing or poorly applied, water can cause damage that's costly and disruptive to fix later. Proper waterproofing, applied correctly before tiling, is one of the most important and least visible parts of any bathroom or wet-area job.
Can you fix a few cracked or loose tiles without redoing everything?
Yes — that's exactly what tile repair is for. Cracked, loose or damaged tiles can often be replaced or refixed without touching the rest of the surface. We'll assess the area and let you know honestly whether a repair will give a good result or whether the surrounding tiling also needs attention.
What is tile restoration?
Tile restoration revives existing tiled surfaces that have become tired, stained or worn — bringing them back toward their original condition without the cost and disruption of a full renovation. It's a good option when the tiles themselves are sound but the surface has simply aged. We can assess whether restoration will achieve the result you're after.
Can old grout be refreshed?
Yes. Grout discolours and deteriorates over time, and re-grouting or refreshing it can noticeably lift the look of a tiled surface. It's often part of a wider repair or restoration job. We'll let you know whether refreshing the grout alone will do the job or whether other repairs are worth doing at the same time.
How do I know if I need a repair or a full renovation?
That's a judgement call, and it's one we're happy to help with honestly. If the tiles and waterproofing are fundamentally sound, a repair or restoration is often the smart, economical choice. If there are deeper issues, we'll tell you plainly so you can weigh up your options rather than spending on a repair that won't last.
Are you licensed for waterproofing work?
Yes. Brisbane Tiling Service operates under QBCC Licence 15490008. Waterproofing is wet-area work that must meet Queensland building standards, so using a licensed business protects both the quality of the work and you as the homeowner. We can confirm our licence details when you get in touch.
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