/ Services / Facilities Management
We are facility management experts. Providing a 24/7 service to ensure that your facility is operating without delay. We support customers through specialist services covering preventative, routine and breakdown maintenance.
We are facility management experts. Providing a 24/7 service to ensure that your facility is operating without delay. We support customers through specialist services covering preventative, routine and breakdown maintenance.
Every facilities management job we do is performed by a qualified BEC electrician, signed off with a Certificate of Compliance where required, and backed by our lifetime workmanship warranty. The scope is fixed in writing before we start so you know exactly what's covered for the price you're quoted.
We deliver facilities management across the Brisbane region, with most jobs landing inside the inner suburbs — Milton, Brisbane, Brisbane CBD, Toowong, Auchenflower, Paddington, West End, South Brisbane, Fortitude Valley, New Farm. For established commercial and facilities clients we work further afield by arrangement.
Most facilities management jobs are quoted on a fixed-price basis after we've seen the work — either on site or via photos. We don't quote rough hourly rates because they almost always cost more than the customer expected. The quote we give you is the price you pay, unless the scope changes (in which case we'll get a variation signed before doing the extra work).
/ Common questions
A facilities management contract typically covers scheduled preventative maintenance (RCD testing, emergency lighting, switchboard inspections), reactive breakdown response on a 24/7 line, minor reactive repairs up to an agreed value, and consolidated monthly reporting and invoicing. We tailor the inclusions to your portfolio — a single retail site looks very different to a multi-tenant office tower — and we agree the scope in writing before any work begins.
For facilities clients on contract we run a 24/7 emergency callout line. Within Brisbane we aim for a 1–2 hour response on critical faults — power outage, fire-system trip, life-safety lighting failure — and a same-day response on non-critical faults during business hours. The line is answered by an on-call BEC electrician, not an outsourced service, so the first call is the call that solves the problem.
Yes — we handle 6-monthly emergency lighting and exit sign testing to AS 2293 across single sites and large portfolios. Test results are logged in your facility's compliance file, defects are quoted before remediation, and the certificate goes on file ready for your next building audit. We can take over from your incumbent provider mid-cycle if you're switching.
Yes — every facilities contract we run produces a monthly report covering tickets opened and closed, response times against SLA, completed preventative tasks, RCD and emergency lighting test results, and any defects raised with quotes attached. The report is the single source of truth your facility manager hands to building owners or asset managers.
Yes — we manage facilities contracts across multi-site portfolios using the same ticket numbering, response SLAs and reporting structure across each site so the experience is consistent for the facility manager. We can roll up reporting at portfolio level or break it out per site, depending on what your asset owner wants to see.
If a reactive job is outside the standard contract scope — for example a switchboard replacement or major remediation — we'll attend, make the site safe, and provide a written quote for the additional work before proceeding. You're never billed for additional work without sign-off, and the response itself (turning up, isolating, making safe) is always covered under the standard SLA.
/ Contact
Quick details below — we'll be in touch within an hour during business hours. Or call 1300 099 909 directly.