Frequently Asked Questions
Answers based on the indexed source FAQ and service information.
Do you move furniture?
The source site says lightweight furniture like chairs, tables and lamps can be moved carefully, while heavier pieces are cleaned around.
Are your solutions safe for kids and pets?
The source site describes eco-friendly cleaners and deodorisers made from plant-based ingredients that are non-toxic once fully dry.
Do I need to be home during service?
The source FAQ says you do not need to be home as long as access has been arranged.
What is the carpet drying time?
For hot water extraction, carpets are usually dry within 4 to 8 hours depending on humidity and ventilation. Low-moisture methods can be walked on sooner.
Do I need to vacuum first?
Vacuuming before the appointment is recommended but not necessary. Vacuuming is listed as part of the standard process before steam cleaning.
How often should I get carpets cleaned?
The source FAQ recommends a thorough professional clean every 12 to 18 months to revitalise carpets and keep them looking their best.
Do you clean rugs and upholstery?
Yes. Rug cleaning, upholstery cleaning and leather sofa cleaning are listed among the available service categories.
Do you service outside Brisbane City?
The source locations list covers inner city, northside, southside, western suburbs, eastern suburbs and bayside regions.
Tell WOW what needs cleaning.
Use the form or call the Brisbane team directly. The source contact page lists 4/333 Ann Street, Brisbane QLD 4000 and phone 07 3184 4008.
Phone: 07 3184 4008
Address: 4/333 Ann Street, Brisbane QLD 4000
Hours: 9am - 5.30pm Monday - Friday