All Services

Emergency Response

When water hits, speed matters

Whether it's a burst pipe, roof leak, storm damage, or a washing machine overflow — every hour the carpet stays wet increases the risk of permanent damage and mould. Lee responds fast and brings industrial equipment to get the drying process started immediately.

Immediate Response

Lee responds to flood calls as quickly as possible — including evenings and weekends. Time is critical with water damage.

Industrial Water Extraction

Professional extraction removes standing water from carpet and underlay — far faster and more thorough than household wet-vacs.

Dehumidifiers & Air Movers

Industrial dehumidifiers and high-powered air movers are positioned throughout the affected area to accelerate the drying process over 2–5 days.

Progress Monitoring

Lee returns daily or as needed to check moisture levels and reposition equipment — not a one-visit-and-done service.

Mould Prevention

Thorough extraction and drying prevents mould from establishing in the carpet, underlay, and subfloor — protecting your health and your home.

All Flooding Types

Burst pipes, roof leaks, storm water, washing machine overflow, bathroom flooding, next-door apartment flooding — Lee handles them all.

Questions Answered

Flood restoration FAQ

How quickly can you respond to flood damage?
Lee responds to flood emergencies as quickly as possible — including evenings and weekends. Fast response is critical to preventing mould, so call immediately when flooding occurs.
Can flooded carpet be saved?
In many cases yes, especially with rapid response. Lee brings industrial dehumidifiers and dryers to extract moisture. The sooner treatment begins, the better the chances of saving the carpet.
How long does flood restoration take?
The drying process typically takes 2–5 days depending on extent of flooding, carpet type, and property conditions. Lee monitors progress and returns as needed until the job is complete.
What equipment do you use?
Lee uses industrial dehumidifiers and high-powered dryers to extract moisture from carpet and underlay — the same equipment used by professional restoration companies.
Will mould grow if I don't act quickly?
Yes — mould can begin to develop in wet carpet within 24–48 hours. Calling Lee immediately gives the best chance of preventing mould and saving the carpet and underlay.
Does flood restoration cover the underlay too?
Yes. Lee addresses both carpet and underlay, which must both dry properly to prevent mould and odour from developing underneath the surface.
What causes of flooding do you deal with?
Lee handles flooding from burst pipes, roof leaks, storm water ingress, washing machine failures, bathroom overflow, and neighbouring property flooding — any water intrusion into carpet.
Do you service the Tweed area as well as Gold Coast?
Yes — Lee services the full Gold Coast and Tweed Heads/Tweed Region. Call 0437 283 677 to confirm availability for your location.

Dealing with a flood right now?

Call Lee immediately — the faster water extraction begins, the better the outcome for your carpet.

Call 0437 283 677