Your questions answered

We can usually give you an over-the-phone estimate and this is given as a starting price only. We will ask you about carpet type, staining, year of last clean etc. Please remember that we want you as part of our customer base for years to come so over-charging does not make sense to us.

No, we move all the beds and other moveable furniture. We like you to move any breakables like figurines, and pick up clothes, toys etc. It's also a big help if you clear the driveway so we have easier access to your house. We will vacuum with our equipment.

We service Brisbane's western suburbs including Chapel Hill, Kenmore, Indooroopilly, Toowong, Ashgrove, and Paddington. Contact us to confirm availability in your area.

Yes. We use eco-friendly cleaning products that are safe for your family and pets. Our hot water extraction method uses less water and chemicals than many conventional cleaning methods.

You can call us on 07 3878 6000 or use the contact form on our website. Our booking expert Shirley will arrange a time that suits you.

For most households we recommend a professional clean every 12–18 months. Homes with pets, young children or allergy sufferers often benefit from more frequent cleaning every 6–12 months.

Immediately. The main prerequisite is clean socks only, until it is fully dry. Drying time varies depending on carpet type, ventilation and the weather. Some dry winter days are better for drying than some humid days in summer.

Drying time is typically 2–6 hours depending on carpet type, the level of soiling, ventilation in your home, and weather conditions. We recommend opening windows and running fans after the clean to speed up drying.

We use targeted pre-treatment solutions for common stains including red wine, coffee, grease and pet odours. While most stains are removed or significantly improved, outcomes depend on the stain age, type, and carpet fibre.

Type of carpet, room size, and level of soiling all influence the price. Our business has flourished because of great customer service at reasonable prices — call us for a tailored phone estimate.

Yes, we move beds and other moveable furniture as part of the service. We ask that you move any breakables like ornaments and figurines, and pick up clothing and small items off the floor beforehand.

We use hot water extraction (steam cleaning), which is the most widely recommended method for deep cleaning carpet fibres. It removes embedded dirt, allergens, and stains while being safe for most carpet types.

We clean all types of fabric upholstery including sofas, armchairs, dining chairs, ottomans, and patio cushions. We assess the fabric type and condition before selecting the most appropriate cleaning method.

We hand-clean leather using a mild pH-balanced leather soap solution, then apply a conditioning treatment to protect and restore the leather's finish. For some leather types we use dry steam cleaning.

We recommend upholstery cleaning every 12–24 months for most households. Homes with pets or young children often benefit from annual cleaning to remove embedded pet hair, dander, and food residue.

We always assess fabric type before cleaning and select the safest method. Our equipment is calibrated to minimise moisture, and we groom and air fabrics after cleaning to prevent any distortion.

Yes. We assess each rug individually and choose the most suitable method — on-site hot water extraction, dry cleaning, or off-site hand washing — to suit the rug's fibre type and construction.

Yes. Our tile and grout cleaning service uses high-pressure steam and specialised rotary scrubbing tools to remove embedded grime and restore your tiles to their original appearance.

In many cases yes — our steam cleaning process removes the dark build-up of soap scum and bacteria that makes grout appear discoloured. Results depend on the original grout colour and level of staining.

We can discuss grout sealing options with you at the time of cleaning. Sealing after a deep clean is a great way to protect grout from future staining and make ongoing maintenance easier.