The terms that apply when you use our website or book a clean with us.
These terms and conditions govern your use of the Sparkling Noosa website and the cleaning services we provide. By using our website or booking a service with us, you agree to these terms.
Sparkling Noosa provides residential and commercial cleaning across the Noosa coast and hinterland. The services, schedule and inclusions for your booking are those set out in the quote we provide to you.
Quotes are free and provided with no obligation. We confirm pricing with you before any work begins, based on the information you give us about your property and the service you need. If the scope changes, we’ll talk it through and re-quote before proceeding.
To carry out your clean we need safe, timely access to the property. If you need to change or cancel a booking, please give us as much notice as you can so we can offer the time to another client.
Payment is due as set out in your quote or invoice. If there’s ever an issue, let us know promptly and we’ll sort it out with you.
We take pride in our work and are fully insured, for your peace of mind. If you’re ever not completely happy with a clean, contact us within a reasonable time and we’ll do our best to make it right.
We treat your home or business — and your privacy — with respect. Please let us know in advance about anything fragile, valuable or needing special care so our team can take the right precautions.
The content on this website is provided for general information about our services. While we aim to keep it accurate and up to date, it may change from time to time. Please don’t use this website for any unlawful purpose or in a way that could damage or impair it.
Nothing in these terms excludes any rights or guarantees you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to re-supplying the relevant service, or the reasonable cost of doing so.
If you have any questions about these terms, please call us on (07) 5474 4005 or email info@sparklingnoosa.com.au.
These terms may be updated from time to time. Please check back for the most current version.