FAQ
Questions about Shazam's cleaning services.
Answers are based on the source service pages and public review/profile information.
What is included before steam cleaning?
The source carpet page says Shazam includes pre-spray, agitation, standard spotting and stain removal as part of its process.
Do you charge extra for basic stain removal?
The source site says basic stain removal is included in the quoted carpet-cleaning process.
Why clean upholstery professionally?
The source page says dirt, grime, allergens and bacteria trapped in upholstery can affect appearance and indoor air quality.
Can Shazam remove upholstery odours?
Yes. The source page describes deodorised pre-treatment and odour removal as part of the upholstery process.
What types of rugs are listed?
The source rug page lists synthetic rugs, wool rugs, shag rugs and area rugs.
Will the cleaning solution suit the rug?
The source page says the correct solution is selected to clean effectively without damaging fibres or colours.
How often should a mattress be cleaned?
The source page says it is recommended that a mattress be cleaned once a year by a professional.
What does mattress cleaning remove?
The source page mentions allergens, dirt, odours, dust mites, sweat and dead skin cells.
Can every stain be removed?
No. The source stain page explains that age, fibre type, stain type and previous treatment all affect the result.
What is Double Whammy?
The source page describes it as a specialist two-part stain treatment used only after consultation.
Does Shazam just mask smells?
The source page says Shazam does not just deodorise to mask the smell; it uses treatments to eliminate the source.
Can urine odours be treated?
Yes. The source page specifically discusses urine odours and pet urine treatment.
Why does leather need specialist care?
The source leather page says leather can absorb dirt, oils and spills, and improper cleaning can cause damage.
What is included in the leather process?
Inspection, cleaning, conditioning and a protective finish are listed on the source page.
What commercial spaces are listed?
The source page mentions offices, retail stores, hotels, restaurants and more.
Can the plan fit business hours?
Yes. The source page says Shazam works around your schedule to minimise downtime.