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1300 907 387

Licensed Brisbane electrician · Norman Park

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Privacy Policy

How SafePower Solutions collects, uses and protects your personal information.

Last updated: 5 January 2026

Commitment to Privacy

Privacy is very important to SafePower Solutions (ABN 82 693 411 111). We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to any personal information we collect, use, hold or disclose in the course of providing our services.

This policy may be updated from time to time. The most recent version will always be available on our website.

How and Why We Collect Personal Information

We collect personal information where it is reasonably necessary for us to provide electrical safety inspections, electrical isolation and reinstatement services, and other electrical work. The personal information we collect may include:

  • Your name
  • Contact details such as email, phone number and address
  • Property address and details relevant to the services we provide
  • Any information you provide when booking or enquiring about our services
  • Any other personal information reasonably required to provide our services

By providing your personal information to us, whether via the website, phone or in person, you agree and consent to its collection, use, storage and disclosure in accordance with this policy.

Information We Do Not Collect

We do not collect sensitive personal information such as racial or ethnic origin, political opinions or health information, unless you provide it voluntarily and we are permitted by law to collect it.

How We Use and Disclose Personal Information

We use your personal information so we can provide you with the services you request, communicate with you about bookings, reports and follow-ups, respond to enquiries or service requests, and comply with legal or regulatory obligations.

We do not use or disclose personal information for any purpose unrelated to the services we provide, unless you consent or it is required by law. Personal information may be disclosed to contractors or third-party service providers assisting with inspection and reporting, suppliers where required to coordinate services, and government or regulatory authorities if required by law.

Cookies and Website Information

Our website may use cookies and other tracking technologies to improve user experience and monitor website traffic patterns. Cookies do not personally identify you; they identify your device. You can set your browser to notify you when you receive a cookie and choose to accept or reject cookies.

Security of Your Personal Information

SafePower Solutions takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information may be stored in electronic or hard-copy form and is only accessible to authorised personnel.

Access, Correction and Complaints

Under the APPs, you may request access to your personal information and ask for corrections if it is inaccurate, incomplete or out of date. To request access or correction, please contact us using the details on our contact page.

If you believe we have breached your privacy rights or have concerns about how your information is handled, please contact us. We will promptly investigate and aim to resolve the issue. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).

Consent

By using our services or providing us with your personal information, you consent to the collection, use, storage and disclosure of your personal information in accordance with this policy. If you have any questions about this Privacy Policy, please get in touch on 1300 907 387 or through our contact page.

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Questions about our policies?

Get in touch and we'll be glad to help clarify anything before you book.

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