What's in a plan
Tailored per property type. Typical residential: tap and cistern check, hot water unit inspection, gutter check, smoke alarm test, RCD safety switch test, roof inspection (visual + occasional drone or ladder), general handyman walk-through. Commercial: add HVAC service coordination, electrical safety testing schedule, plumbing compliance items. Body corporate: add common-area focus, reporting to the committee, batched compliance certificates.
Schedule that fits the property
Most owner-occupier homes are well-served by an annual visit. Rental properties and body corporates often warrant six-monthly given the higher wear and tenant turnover. Commercial depends on use — restaurants and high-traffic retail often quarterly, offices typically annual. We'll recommend a schedule based on the first year and adjust based on what we find.
Fixed plan, separate repairs
The maintenance plan is a fixed annual fee covering the scheduled visit(s) and routine items. Anything found that needs repair is quoted separately on the day — we don't quietly do extra work without your sign-off. Predictable budget, no surprises, and you stay in control of which issues action now vs later.
Who we work with
Body Corp
Scheduled multi-unit inspections, compliance and reporting.
Property Mgmt
Rental portfolio plans — smoke alarm, safety switch, plumbing checks at scale.
Facilities
Commercial site maintenance — HVAC, electrical, plumbing, general handyman.
Owner-occupier
Annual home check-up for the 'before it breaks' value.
Questions, answered.
Six to eight evergreen Q&As — the things customers actually ask before booking us for preventative maintenance.
What does a preventative maintenance plan typically cover?
Depends on the property type, but a typical plan covers: tap and cistern checks, hot water unit inspection, gutter and downpipe check, smoke alarm test and battery replacement where applicable, RCD safety switch test, roof inspection (visual from below + drone or ladder check on the roof itself periodically), and general handyman items (door alignment, exterior caulking, fence inspection). We tailor it per property — a body corporate apartment block has different needs to a freestanding rental.
How often should these inspections happen?
Most owner-occupier homes are well served by an annual maintenance visit. Rental properties and body corporates often benefit from six-monthly visits given the higher wear-and-tear and tenant turnover. Commercial properties depend on the use — restaurants and high-traffic retail often want quarterly, offices typically annual. We'll recommend a schedule based on the property and adjust based on what we find in the first year.
Who is this most worth it for?
Property managers running rental portfolios (the compliance and routine maintenance saves emergency call-outs), body corporates and strata managers, commercial facilities managers, aged-care and healthcare facilities, and owner-occupiers in older homes (40+ years) where small issues found early prevent large bills later. The economics generally work whenever the cost of preventing one major failure exceeds the cost of the routine visits.
What's billed for a maintenance plan — fixed or as-you-go?
Standard maintenance plan: an annual fixed fee that covers the scheduled visit(s) and routine inspection items. Anything found during the visit that needs repair is quoted separately on the day — we won't quietly do extra work without your sign-off. The fixed fee gives you predictable budgeting; the separate quotes for repairs mean you stay in control of which issues you action now versus later.
Will you alert me to issues before they become emergencies?
Yes — that's most of the value of the plan. Common early-warning catches: rust on hot water tanks before they leak, perished tap washers before they fail, blocked guttering before storm season damages the roof, RCDs that have stuck on, smoke alarms approaching their 10-year replacement. We write up findings with photos and our recommendation (action now, action in 6 months, monitor only) so you can plan rather than react.
Can the plan cover multiple trades — not just one?
Yes — that's the main reason customers go this route. A standard plan covers our full trade lineup: plumbing checks, electrical safety, roof and gutter, basic carpentry/handyman items. You're not booking a plumber, then a sparky, then a roofer separately — it's one visit, one report, one invoice. For multi-property portfolios this saves significant admin time on the property manager's end.
What about emergency response when something does fail?
Customers on a preventative maintenance plan get priority response on emergency call-outs — we already know your property, we already have access notes on file, and you sit higher in the queue than ad-hoc bookings. The plan doesn't include the emergency labour rate (that's billed separately), but the response time is meaningfully better, which often matters more than the dollar saving.