Question 1

What's involved in a commercial fitout?

Accepted Answer

Depending on scope: demolition of the existing space, structural carpentry, partitioning, ceilings, electrical (light and power rough-in, data, comms), plumbing for any new wet areas, mechanical services coordination, joinery, painting, flooring, fixtures and fit-off. We've done hospitality (cafes, restaurants), retail (small shops through to medium-format), commercial offices, healthcare and aged care fitouts. Because we run multiple trades in-house, we can package most of the scope through one quote rather than coordinating with a separate plumber, sparky, carpenter and tiler.

Question 2

Can you work to a tenant's design package, or do you take the design too?

Accepted Answer

Both. Most of our fitouts come through with the tenant's designer or architect already engaged — we work from the drawings, BCA, and any landlord's fit-out guide. For smaller scopes (a hairdresser, a clinic, a corner retailer), we can do the design through to delivery as a single contract, either with an in-house plan or via a designer we partner with. Tell us what stage you're at when you reach out.

Question 3

How do you handle the landlord's fit-out approval process?

Accepted Answer

We've done this enough times to know what the major Brisbane shopping centres and landlords want in the package — landlord approvals, services drawings, fire compliance, after-hours work approvals, COC and certifications at handover. We submit what's needed and chase the approvals so the build doesn't stall waiting for paperwork.

Question 4

Can you handle a tight turnaround between tenancies?

Accepted Answer

Yes — and we'll be honest about what's actually possible. A typical small fitout (a cafe, a clinic, a small retail tenancy) is usually 4–8 weeks once permits are in and lead-time items are ordered. Larger scopes are longer. Acceleration (night and weekend work, two-shift labour) is on the table when the cost makes sense for the tenant or landlord. We'll quote both the straight build and the accelerated path so the trade-off is on the page.

Question 5

Do you do mechanical, fire and HVAC, or just the trades you run?

Accepted Answer

We run plumbing, electrical, carpentry, painting and finishes in-house. Mechanical/HVAC, fire services and structural engineering we sub-contract to specialists we've worked with for years — but they sit under our head-contract, so the tenant only signs one contract and only calls one project lead. That's usually preferable to managing four separate trades on a tight site.

Question 6

What aftercare do you provide after handover?

Accepted Answer

Standard defects liability period is included in every fitout contract — we'll come back and fix anything that's our work for the agreed period. After that, many of our commercial clients move to a preventative-maintenance plan (HVAC service, electrical safety testing, plumbing checks, general handyman) so the tenancy keeps running smoothly. Same business, same contact, same standard.

Question 7

Are you insured for commercial work, and do you have a head-contractor's licence?

Accepted Answer

Yes — public liability insurance to the level required by Brisbane shopping centres and commercial landlords, and the QBCC head-contractor's licence (QBCC: 15129925) that lets us legally hold a fitout contract above the residential-only threshold. We'll send copies of both with the quote so the tenant rep or landlord's project manager can verify it before we start.

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