FAQ
Common carpet and upholstery cleaning questions.
Answers are based on Ocean Pearl's source site and quote-ready cleaning process.
How long will it take to clean my carpets?
Most standard-sized rooms take 15 to 20 minutes. Larger or heavily soiled rooms may take longer.
Do I need to vacuum before you arrive?
Vacuuming helps remove loose debris, but the source site says it is not essential.
What areas does Ocean Pearl service?
Ocean Pearl is based in Peregian Springs and services the Sunshine Coast from Noosa to Caloundra.
Are the cleaning products safe for children and pets?
Yes. The source site says Ocean Pearl uses non-toxic, biodegradable solutions and a natural pre-spray for carpets and upholstery.
How soon can I walk on my carpets after cleaning?
The source FAQ says you can walk on them after 4 hours, while full drying may take up to 12 hours depending on humidity and ventilation.
Do you offer pet stain and odour removal?
Yes. Ocean Pearl uses specialised cleaning methods and odour-neutralising products to treat pet accidents and help reduce smells.
Can every stain be removed?
Most stains can be improved or fully removed depending on carpet fibre, stain type and how long it has been there.
Do you clean all types of upholstery?
The source page says Ocean Pearl cleans fabric upholstery only, including cotton, wool, microfibre and common blends. It does not list leather or linen cleaning.
How much does carpet cleaning cost?
Prices vary depending on room size, carpet type and level of soiling. Ocean Pearl provides free quotes.
What payment methods are accepted?
The source FAQ lists cash, EFTPOS, bank transfer and all major credit cards.