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Frequently asked questions

Answers to the questions we hear most often about turf, gardens, retaining, fencing and builder landscaping.

General

General questions

Everything Brisbane homeowners and builders ask before getting started.

What areas does Desire Landscapes cover?+
We are based in Paddington and carry out residential landscaping across Brisbane and the surrounding suburbs, with commercial and builder landscaping delivered across South East Queensland. If you are unsure whether your suburb or build location is covered, contact us with the address and we will confirm quickly. Our residential work is concentrated through the inner and western Brisbane area, while our builder partnerships take us further across the region.
What are your hours?+
Desire Landscapes operates Monday to Friday, generally finishing by around 5 PM. The best way to reach us is by phone during the day or through the enquiry form at any time, and we will get back to you to arrange a suitable time to talk or visit. If you have a project in mind, sending an enquiry with a few details means we can come back to you with the right next step rather than playing phone tag.
How do I get a quote?+
Start by sending an enquiry through the form on this site or giving us a call. Tell us a little about your project, your suburb and what you are hoping to achieve. We will then arrange to look at the space, talk through your ideas, and provide a clear written quote. For residential clients who want guidance before committing, a 45-minute site consult is also available. There is no obligation to proceed once you have the quote in hand.
How does pricing work?+
We quote every job individually because no two yards or builds are the same. Rather than a fixed price list, we look at the space and provide a written quote based on the size of the area, the amount of ground preparation needed, site access, the turf or materials chosen, and any retaining or fencing involved. This way you get a price that reflects your actual project. We will always be clear about what is and is not included so there are no surprises.
Who will I be dealing with?+
Desire Landscapes is a hands-on, owner-led business. Roger founded the company in 2010 and leads our work with project builders across SEQ, while Eva, who holds a Certificate III in Landscape Construction, specialises in residential garden transformations. You are dealing with experienced people who genuinely care about the result, not a faceless call centre. Many of our clients comment on how easy we are to communicate with from the first conversation through to the finished project.
Do you do both residential and commercial work?+
Yes. On the residential side we handle turf and lawn installation, retaining walls and fencing, and garden design including site consults. On the commercial side we partner with project builders on project builds, townhouses, apartments, bespoke builds and council work across South East Queensland. Whether you are a homeowner wanting to transform a backyard or a builder needing a reliable landscaping partner, we can help.
How long has Desire Landscapes been operating?+
Roger founded Desire Landscapes in 2010, so we have been designing and delivering gardens and outdoor spaces for well over a decade. On the commercial side we have been a trusted landscaping partner to builders for over 15 years of combined industry experience. That long track record means we have seen a huge range of yards, soils and site challenges, and we bring that experience to every project, large or small.
What should I do before my consult or quote?+
A bit of preparation helps us give you the best advice. Have some ideas ready about the style of garden you like and how you want to use the space. Note any existing features you want kept or removed. It also helps to know which areas of the yard get sun and shade and for roughly how many hours a day. You do not need a finished plan, that is our job, but sharing this background means our recommendations and quote will be properly tailored to you.
Residential Landscaping

Residential Landscaping questions

Turf, retaining, fencing and garden design questions.

Do you cover Paddington and the inner Brisbane suburbs?+
Yes. Desire Landscapes is based in Paddington and works on residential gardens, turf and outdoor projects right across Brisbane and the surrounding suburbs. If you are nearby and not sure whether your street is covered, get in touch with your address and we will confirm straight away. Most of our residential work is concentrated through the inner and western Brisbane suburbs, but we are happy to look at projects further out depending on the scope and timing.
How does pricing work for turf and garden projects?+
Every yard is different, so we quote each job individually rather than working from a fixed price list. After an enquiry we arrange a look at the space, talk through what you want to achieve, and then provide a clear written quote. Things that affect the price include the size of the area, how much ground preparation and levelling is needed, access to the site, the type of turf or materials chosen, and any retaining or fencing involved. There is no obligation to proceed once you have the quote.
What is involved in a turf installation?+
A proper turf installation is much more than rolling out grass. We scrape and level the existing yard, prepare the ground, and lay nutrient-rich soil underneath so the turf has the best base to establish in. The turf is then laid neatly and consolidated. Before we leave we talk you through watering and lawn care so your new lawn settles in well. We are a preferred turf installer for major turf farms around Brisbane, which means you get quality turf and an installation done the right way.
Can you help me choose the right type of grass?+
Absolutely, and it is one of the most useful conversations to have before any turf goes down. The best grass for your yard depends on how much sun and shade the space gets, how the lawn will be used, and how much ongoing maintenance suits your lifestyle. We will look at your yard, ask a few questions, and recommend a turf variety that will actually thrive in your conditions rather than struggle. Getting this choice right at the start saves a lot of frustration later.
Do you build retaining walls and fences as well?+
Yes. Alongside turf and garden work we build timber fencing, timber sleeper retaining walls and concrete sleeper retaining walls. Retaining and fencing often go hand in hand with a landscaping project because they shape, level and define the usable space in a yard. Handling this work as part of the same project means everything is coordinated, the levels are right, and the finished result looks considered rather than pieced together by different trades at different times.
What is a site consult and what does it include?+
A site consult is a 45-minute on-site session where you can bounce your ideas off us and get our recommendations. We cover design and layout, plant suggestions, material suggestions and general problem solving for tricky parts of the yard. It is a great option if you want expert direction before committing to a full project. If you would like to take it further, we also offer a mood board add-on showing plants and materials discussed, and a design mock-up add-on showing how your new yard could look.
How should I prepare for my quote or consult?+
A little preparation makes the visit far more productive. It helps to have some ideas ready, such as the style of garden you like and how you want to use the space. Think about any existing features you want kept or removed. It is also useful to know which areas of the yard get sun and shade, and roughly how many hours. You do not need to have everything figured out, that is what we are there for, but the more you can share the more tailored our advice and quote will be.
How long does a residential landscaping project take?+
It depends entirely on the scope. A straightforward turf replacement is a much shorter job than a full yard transformation involving ground preparation, retaining, fencing and planting. Once we have seen the space and understood what you want, we give you a realistic timeframe as part of the quote so there are no surprises. We keep you informed as the project moves along, and our aim is always to arrive when we say we will and deliver the result we promised.
Commercial & Builders

Commercial & Builders questions

How project builders work with Desire Landscapes.

Do you work with project builders and developers?+
Yes, this is a core part of what we do. Desire Landscapes is proud to partner with some of Brisbane's top project builders, delivering landscaping that complements each build. Our founder Roger has spent years specialising in landscaping solutions for project builders across South East Queensland, so we understand how builders work, what handover standards look like, and how landscaping fits into a construction program. If you are a builder looking for a reliable landscaping partner, we would welcome a conversation.
What types of commercial projects do you handle?+
Our commercial work spans project builds, townhouses, apartments, bespoke builds and council projects. Whether it is a single high-end home for a custom builder or landscaping across a multi-dwelling development, we deliver quality outdoor spaces that lift the finished product. Because we also handle turf, retaining and fencing in house, builders can rely on us for a complete landscaping scope rather than juggling several separate trades across the same site.
Can you handle landscaping across multiple builds?+
Yes. We are set up to work with builders on ongoing and repeat work rather than just one-off jobs. Many of our builder relationships involve landscaping build after build as projects roll through. We can scale the work to suit your pipeline, keep quality consistent across every site, and become a dependable part of your trade list so landscaping is one less thing you need to chase on each new project.
How do builders engage Desire Landscapes for a project?+
The easiest first step is to register your interest or get in touch through our enquiry form with a few details about your business and the type of projects you build. We will then arrange a conversation to understand your needs, your usual build standards and your timelines. From there we can quote on upcoming work and start coordinating. We aim to make working with us straightforward, so landscaping becomes a reliable, low-stress part of your build process.
Do you coordinate with our build schedule?+
Yes. Landscaping usually sits near the end of a build program, so timing matters. We work in with your construction schedule and handover dates so the landscaping is completed when it needs to be, without holding up settlement or handover. Clear communication is a big part of how we operate, and builders tell us that our reliability and ability to turn up when planned is one of the main reasons they keep using us.
What areas do you cover for commercial work?+
We deliver commercial and builder landscaping across South East Queensland. Roger specialises in landscaping solutions for project builders throughout SEQ, so whether your developments are around Brisbane or further across the region, we can talk through coverage for your projects. If you have a specific build location in mind, contact us with the details and we will confirm whether it suits our service area.
Can you deliver the full landscaping scope on a build?+
Yes. Because turf and lawn installation, retaining walls, fencing and garden work are all handled in house, we can take on the complete landscaping scope of a build rather than just part of it. That means one point of contact, coordinated levels and finishes, and a result that looks intentional from the front fence to the back boundary. For builders, a single trusted landscaping partner across the whole scope removes a lot of coordination headaches.
How do we get a quote for a commercial project?+
Get in touch through our enquiry form or give us a call with details of the project or development. For builder work it helps to know the type of build, the number of dwellings or lots involved, the location and your expected timeframes. We will review the information, arrange a site look where needed, and provide a clear quote. There is no obligation, and we are happy to start with one project to show you how we work.

Still have a question?

Get in touch and we will give you a straight, honest answer.

0406 200 194 — Roger info@desirelandscapes.com.au
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