Frequently asked questions

We're based in Moorooka and service all of Brisbane — the northside, city, southside, eastern suburbs and western suburbs. If you're not sure whether we reach you, just ask.

Yes. We clean residential and commercial properties across Brisbane, and no project is too big or too small. Our rates are very competitive.

Pricing depends on the rooms or items and the type of clean. Contact us for a free, no-obligation quotation detailing your needs.

We use hot water extraction (steam cleaning) for carpets, rugs, upholstery and mattresses, finishing every job by neutralising, deodorising and sanitising.

Yes — every clean is backed by our 100% satisfaction guarantee.

Yes. Our technician is trained through the Australian Cleaning & Restoration Academy (ACRA), so every job is carried out with care and attention to detail.

With hot water extraction most carpets are touch-dry within a few hours. We groom the pile with a carpet rake to help it dry faster — for the best result, leave carpets to dry fully before heavy foot traffic and run fans or air-con on a cool setting.

We use hot water extraction (steam cleaning). After a pre-vacuum where needed, we pre-spray to emulsify and encapsulate the dirt, steam clean thoroughly, then neutralise, deodorise and sanitise the pile.

We treat marks and stains with a range of solvents and spot-cleaning solutions. Many lift completely, though removal can't be guaranteed on every stain — treating a spill while it's fresh always gives the best result, so call us early for advice.

Yes. We clean residential and commercial carpets across Brisbane, and no job is too big or too small. Our rates are very competitive for both.

We work around your furniture and can move lighter items where it's safe to do so. Let us know what's in the room when you book so we can plan the clean.

Yes — every clean is backed by our 100% satisfaction guarantee. If something isn't right, we'll make it right.

Rugs need a tailored approach. We analyse the pile, vacuum thoroughly, treat marks and stains, then steam clean, neutralise, deodorise and sanitise — and we check for moisture wicking through the backing so the rug dries evenly on both sides.

Yes. Shag pile is often agitated outside first, because the long fibres trap a lot of dirt that vacuuming alone can't lift. We then steam clean and groom the pile.

Most rugs are dry within several hours. We elevate the rug where needed so air flows on both sides for an even, complete dry.

We assess every rug and determine the pile composition before choosing the right method, so delicate rugs are handled carefully. If a rug is especially valuable or fragile, let us know when you book.

Yes. After steam cleaning we deodorise so the rug smells fresh, and sanitise to eliminate potential bacteria.

Most rugs are cleaned on site. Get in touch and we'll advise the best approach for your rug and location across Brisbane.

We clean fabric lounges, leather couches, dining chairs, ottomans and mattresses using the same hot water extraction method we use on carpet, matched to the fabric type.

We analyse the fabric first and choose the right method, so upholstery is cleaned safely. Leather couch cleaning is also available.

Mattress cleaning removes dust, sweat and stains and sanitises the surface for a healthier, fresher night's sleep. We treat marks, steam clean, then neutralise, deodorise and sanitise.

Allow several hours for upholstery and mattresses to dry. Running fans or air-con on a cool setting helps, and we recommend leaving cushions off until everything is dry.

We spot-treat marks and stains before cleaning. Many lift completely, though as with carpet, results are best on fresh spills and complete removal can't be guaranteed on every stain.

Yes — like all our work, upholstery and mattress cleaning is backed by our 100% satisfaction guarantee.

We offer targeted treatments for common household pests including ants, fleas, cockroaches, silverfish and carpet beetle. Rodent bait traps are also available.

Yes — pest control is a convenient add-on when you're already booking a carpet, rug or upholstery clean. Get in touch for advice on the right treatment for your home.

We'll advise on the right treatment and any precautions for your situation when you book. Let us know about pets and children in the home so we can plan accordingly.

Yes. Carpet beetle is one of the pests we target, which pairs well with a thorough carpet and rug clean.

Call or send an enquiry through our quote form and we'll advise on the right treatment and arrange a time that suits you.

Yes — we look after residential and commercial properties across Brisbane.