Frequently asked questions
Everything Brisbane homeowners ask us about garden care, lawns, makeovers and irrigation — answered honestly.
General questions
Do you offer free quotes?
Yes. Every quote from Cappelli Green Services is completely free and comes with no obligation. Andrea personally visits your property to look at the garden, talk through what you want to achieve and provide an accurate estimate. Quoting in person rather than over the phone means the price you are given genuinely reflects your garden, with no vague guesses and no surprises once the work begins.
What areas do you service?
We are based in Bulimba and look after gardens right across Brisbane's south-east, including the riverside and bayside suburbs such as Hawthorne, Balmoral, Morningside, Cannon Hill, New Farm, Murarrie and Wynnum, among many others. If your suburb is not listed, it is still well worth asking, as we are often happy to help in nearby areas. Just get in touch and we will let you know.
Are you insured?
Yes. Cappelli Green Services is fully insured, so you can have peace of mind whenever we are working on your property. Andrea takes professionalism seriously, and being properly insured is part of treating every client's home and garden with the care it deserves.
Who will actually do the work?
Andrea Cappelli, the owner, personally carries out and oversees the work on every job. When you book Cappelli Green Services you are dealing directly with the person doing the work, not a rotating crew of subcontractors. That is why the quality and attention to detail stay consistent, and why so many clients comment on how easy the whole process is from first contact to finished garden.
How do I get a quote or book a service?
The easiest way is to call us on 0483 941 512 or send an enquiry through the contact form on this website. Tell us a little about your garden and what you are after, and Andrea will arrange a time to visit, assess the work and provide a free, no-obligation quote. From there, booking your service is simple and we will confirm a time that suits you.
Do you offer any guarantee on your work?
Yes. Cappelli Green Services stands behind its work with a 100% money-back guarantee. Andrea's reputation is built on doing the job properly and leaving clients genuinely happy, and the guarantee reflects that confidence. If something is not right, we want to hear about it and put it right.
What happens if it rains on my scheduled day?
If rain makes your scheduled visit impractical, we will reschedule it, generally within 48 hours, or give you advance notice of any weather-related delay. You will always know where things stand. We would rather move a visit slightly than carry out work in conditions that would not give your garden the result you are paying for.
Can you look after both homes and businesses?
Yes. We provide reliable, high-quality garden and lawn care for residential homes as well as commercial properties and rentals. Whether you are a homeowner, a property manager or a business owner, the service is tailored to suit your property and kept consistent so your outdoor areas always look clean, safe and well presented.
Garden Maintenance & Care
How often should I book garden maintenance?
It depends on how fast your garden grows and how tidy you like it kept. Most homeowners in Bulimba and the surrounding suburbs settle into a fortnightly rhythm, which keeps weeds, hedges and edges under control without the garden ever looking neglected. Faster-growing tropical gardens often suit weekly visits over the warmer months, while low-maintenance gardens can be perfectly happy on a monthly schedule. When Andrea visits to quote, he will look at your specific garden and recommend a frequency that keeps it looking its best without paying for visits you do not need.
Do you offer weekly, fortnightly and monthly plans?
Yes. We keep scheduling flexible because every garden and every household is different. You can book a regular weekly, fortnightly or monthly maintenance plan, and you can adjust the frequency through the year as growth speeds up in summer and slows down in winter. If you would rather not commit to a set schedule at all, we are also happy to do one-off tidy-ups. The goal is a plan that genuinely suits your garden and your budget, not a one-size-fits-all contract.
What is included in a garden maintenance visit?
A standard visit covers the work that keeps a garden healthy and presentable: weeding through garden beds, pruning shrubs and plants, hedge trimming, and seasonal clean-ups. We tidy edges, clear fallen leaves and debris, and leave the space looking cared for. The exact mix is tailored to your garden, so if there is a particular area or task you want prioritised, just let Andrea know and it will be built into your regular visit.
Do you remove the green waste?
Yes. All green waste from your maintenance visit is collected and disposed of responsibly as part of the service, so you are never left with piles of clippings or prunings to deal with afterwards. You do not need to provide bins or arrange a separate pickup. We leave your garden tidy and the work area clean before we go.
Can you maintain rental or commercial properties?
Absolutely. We look after gardens for homeowners, landlords, property managers and business owners alike. For rental properties we can liaise with your property manager and keep the garden presentable between inspections, and for commercial sites we can work to a schedule that keeps the grounds looking professional year-round. Consistent, reliable presentation is exactly what regular maintenance is designed to deliver.
What happens if it rains on my scheduled day?
Brisbane weather does not always cooperate, so if rain makes your scheduled visit impractical we will reschedule it, generally within 48 hours, or give you advance notice of any weather-related delay. You will never be left wondering whether we are coming. We would always rather move a visit by a day or two than do rushed work in conditions that would not give your garden a good result.
How do you price garden maintenance?
Pricing depends on the size of your garden, how much work it needs and how often you would like us to visit. Rather than guessing, Andrea comes out to your property, looks at the garden in person and gives you a clear, accurate quote with no obligation. Regular maintenance plans are generally more cost-effective per visit than occasional one-off tidy-ups, because the garden never gets badly overgrown.
Do I need to be home during the visit?
No. As long as we have safe access to the garden, you are welcome to go about your day while we work. Many of our regular maintenance clients are out at work during their scheduled visit and simply come home to a freshly cared-for garden. We will agree on access arrangements when you book so everything runs smoothly.
Lawn Care & Fertilising
How often should my lawn be mowed?
Mowing frequency depends on your grass type, the season and how short you like your lawn kept. Through the warmer growing months most Brisbane lawns benefit from a mow every one to two weeks, while in cooler weather growth slows and you can space visits further apart. Cutting at the right frequency keeps the grass healthy rather than stressed. When Andrea quotes your lawn he will recommend a schedule suited to your specific turf.
Do you do one-off mows or only regular plans?
Both. You can book a single one-off mow, for example before an inspection, an event or putting a property on the market, or you can set up an ongoing plan so your lawn is consistently maintained. Regular care almost always produces a healthier, better-looking lawn over time, but we are happy to help whether you need us once or every fortnight.
What does lawn care include besides mowing?
A complete lawn service goes well beyond cutting the grass. We mow to the right height, edge cleanly along paths, driveways and garden beds for a crisp finish, and offer seasonal fertilising and weed control to keep the turf thick, green and resilient. The result is a lawn that looks neat and tidy and stays genuinely healthy through the seasons, not just freshly cut on the day.
What is the benefit of seasonal fertilising?
Seasonal fertilising feeds the lawn the nutrients it needs at the time of year it needs them, which encourages stronger root growth, denser coverage and better colour. A well-fed lawn is also more resistant to weeds, wear and dry spells, because healthy turf naturally crowds out problems. It is one of the simplest ways to lift a tired-looking lawn into one that genuinely thrives.
Do you remove the lawn clippings?
Yes. Clippings are managed as part of the service and any green waste is removed and disposed of responsibly, so you are not left with bags or piles to deal with. We leave paths, driveways and edges swept down and the area looking clean and finished before we leave.
Can you treat weeds in my lawn?
Yes. Weed control is part of our lawn care service. Treating weeds while keeping the lawn itself healthy is a balance, and a thick, well-fertilised lawn is your best long-term defence because it leaves weeds little room to establish. Andrea will assess what your lawn needs and explain the approach before any treatment, so you always know what is being done and why.
How is lawn care priced?
Lawn care is priced on the size of your lawn, the services you want and how often you would like us to visit. There are no fixed online prices because no two lawns are the same. Andrea visits, measures up and gives you an accurate, no-obligation quote. Ongoing plans are generally better value per visit than occasional mows, since the lawn is kept in consistently good condition.
Do you service rental and commercial lawns?
Yes. We maintain lawns for homeowners, rental properties and commercial premises across Brisbane's south-east. For rentals we keep the lawn presentation consistent between tenancies and inspections, and for commercial sites we work to a reliable schedule so the grounds always look professional. Whatever the property, the aim is a neat, healthy lawn with no fuss for you.
Garden Makeovers & Pressure Cleaning
What does a garden makeover involve?
A garden makeover is a complete refresh of your outdoor space. Depending on what your garden needs, that can include clearing and reshaping tired beds, selecting and planting new greenery, fresh mulching, defining clean edges, and high-pressure cleaning of hard surfaces. The aim is to transform a space that has lost its appeal into one you are proud of. Every makeover is scoped around your garden and your goals, so no two are the same.
Do you help choose the plants?
Yes. Plant selection is part of the makeover service. Andrea will recommend plants that suit your garden's light, soil and style, and that will be realistic to maintain once they are established. The goal is a garden that not only looks great the day the work is finished but continues to look good as it grows in, rather than one planted with species that struggle in the spot they were put.
What surfaces can you pressure clean?
Our high-pressure cleaning covers the hard surfaces that make a big difference to a property's overall appeal, including driveways, pathways and patios. Over time these surfaces collect grime, moss and staining that make a whole property look tired. A thorough pressure clean lifts away that build-up and instantly brightens the space, and it pairs naturally with a garden makeover for a complete transformation.
How long does a garden makeover take?
That depends entirely on the scope of the work. A refresh of a single bed and a pressure clean might be done in a day, while a full redesign of a larger garden takes longer. When Andrea visits to quote, he will walk you through a realistic timeframe for your specific project so you know what to expect before any work begins. We will never rush a job at the expense of the finish.
Do you provide a plan before starting?
Yes. Before any makeover work begins, Andrea visits your property, discusses what you want to achieve and provides a clear quote covering the scope of the work. You will know what is included, roughly how long it will take and what the result should look like. Good planning up front is what keeps a makeover on track and makes sure the finished garden matches what you had in mind.
Can you work within my budget?
Yes. A garden makeover can be scaled to suit what you want to spend. If a full transformation is more than you are ready for right now, Andrea can suggest where to focus first for the biggest visual impact, and the rest can be staged over time. Being upfront about your budget at the quote stage helps us shape a plan that gives you a genuinely worthwhile result.
How is a makeover priced?
Because every makeover is different, pricing is based on the scope of your specific project, the plants and materials involved and the amount of work required. There is no standard price. Andrea provides a clear, itemised, no-obligation quote after visiting your property, so you can make a decision with the full picture in front of you and no surprises later.
Do you clean up after the work?
Always. All green waste, old plant material and debris from the makeover is removed and disposed of responsibly, and hard surfaces are left clean. We hand the garden back to you finished and tidy, ready to enjoy, not as a project you still have to clean up after.
Irrigation Installation & Repair
Do you install new irrigation systems?
Yes. We design and install custom irrigation systems suited to your garden's layout, plant types and watering needs. A well-designed system delivers the right amount of water to the right areas, which keeps plants and lawn healthy while avoiding the waste that comes from hand-watering or poorly placed sprinklers. Andrea will assess your garden and design a system that genuinely fits it.
Can you repair an existing irrigation system?
Yes. We repair existing systems as well as installing new ones. Common issues we fix include leaking pipes, faulty or failed timers and blocked or broken sprinkler heads. If your system is watering unevenly, not coming on when it should or quietly running up your water bill, a repair is usually far more cost-effective than a full replacement, and we will tell you honestly which makes sense.
Will an irrigation system save me water?
A properly designed and maintained system generally uses water more efficiently than manual watering, because it delivers a measured amount directly to the areas that need it, at the times that suit the plants. That targeted approach reduces the runoff and overspray that waste water, and a timer means the garden is watered consistently without anyone having to remember. The result is a healthier garden and less water wasted.
Do you set up automatic timers?
Yes. We install and configure automatic timers so your garden is watered on a consistent schedule without you having to think about it. Timers can be set to water early in the morning or evening when less is lost to evaporation, and adjusted through the seasons. If your current timer has stopped working reliably, we can repair or replace it as part of an irrigation service.
How do I know if my irrigation needs repair?
Common warning signs include dry or brown patches where coverage has dropped off, areas that are constantly wet or pooling, sprinkler heads that no longer pop up or spray properly, and water bills that have crept up without explanation. If you notice any of these, it is worth having the system checked. Andrea can inspect it, identify the fault and quote the repair before any work goes ahead.
How is irrigation work priced?
Irrigation pricing depends on the size and complexity of the system, whether it is a new installation or a repair, and the components involved. Because those factors vary so much from garden to garden, we provide an accurate quote after assessing your property in person. The quote is free and comes with no obligation, so you can decide with the full cost in front of you.
Do you service both drip and sprinkler systems?
Yes. We work with both drip irrigation, which suits garden beds and individual plants, and sprinkler systems, which suit lawns and larger areas. Many gardens are best served by a combination of the two. Andrea will recommend the right approach for each part of your garden so every area gets watered the way it should be.
How long does an installation take?
Installation time depends on the size of the garden and the complexity of the system being put in. A compact system for a courtyard garden is a much quicker job than a full system across a large property with multiple zones. When Andrea quotes the work he will give you a realistic timeframe for your specific installation so you can plan around it.
Let's bring your garden back to life.
Andrea personally visits every property to give you an accurate, no-pressure quote — and honest advice on what your garden actually needs.

