Commercial painting is a different discipline from residential. The work itself isn't more complicated, but the program is — the painters have to be in and out around your trading hours, the products have to comply with whatever building code or BCA requirement applies, the documentation (insurance certs, licences, white cards, JSAs) has to be ready before you let us through the door, and the program has to actually finish on the date we promised.
We've structured the commercial side of the business around exactly that. Every commercial job comes with a fixed program, a fixed price, a documented site safety pack, current public liability and workers' comp certificates, and a single point of contact who answers the phone. No painter chasing strata committees for sign-off. No surprises on day three.
What's included
- Fixed program with start and finish dates
- Fixed price (no T&M unless agreed)
- Insurance and licence pack
- Job Safety Analysis on file
- Out-of-hours and weekend work available
- Low-VOC paint options for occupied spaces
- Body-corp committee liaison
- Defect-period commitment
- Documented finish photos at handover
Common questions about commercial painting
Can you work outside business hours so we don't have to close?
Yes — most office, retail and body-corp jobs we run are out-of-hours work. Evenings, weekends, public holidays. We use low-odour, low-VOC paint systems so the space is occupiable the next morning, and we leave the area cleaner than we found it. The quote shows the after-hours hours separately so you can see what you're paying for.
Do you have public liability and workers' comp insurance?
Yes — public liability cover and current Queensland WorkCover. Certificates are on file and we send them with every quote. If your building manager or strata committee needs higher limits than our standard $20m policy, we'll arrange a job-specific extension and include it in the quote price.
What's your process for a body-corporate building?
Body-corp work runs through the committee or strata manager. We attend a committee meeting if helpful, send a fixed proposal with scope, program, price and certificates, then work to whatever decision-and-sign-off process you've got. During the job we report progress weekly to a single nominated contact, and we don't deviate from the agreed scope without written approval.
Can you handle BCA-compliant fire-rated coatings?
Yes — see our intumescent coatings page for the full detail. Commercial fit-outs needing fire-rated paint on structural steel get a documented application, dry-film thickness records, and a compliance certificate at handover. Most office and retail fit-outs don't need this; some warehouse and mezzanine projects do. We'll flag it at the walk-through.
How quickly can you start?
For small commercial jobs (a single retail fit-out, a 5-room office repaint) usually within 2–3 weeks of an accepted quote. Larger programs need longer lead time so we can resource the crew properly. If you're up against a tenancy deadline or a hard opening date, tell us at the quote stage and we'll either confirm the date or tell you straight if it's not realistic.
Do you provide compliance certificates at handover?
Yes. Every commercial job ends with a handover pack: scope-of-work confirmation, paint specifications used (with batch numbers where applicable), insurance certs that were in force, and any compliance certificates the products required (intumescent DFT, anti-graffiti coatings, food-grade in commercial kitchens, etc.). It's there so you can answer your auditor or insurer in one email.
What's the defect-period policy?
Standard is a 12-month defect period from practical completion — if a coat fails in normal use within that window (peeling, premature blistering, colour mismatch from a manufacturer batch issue) we come back and fix it at no charge. Wear-and-tear and customer damage aren't covered; manufacturer-defect repairs almost always are.
Can you give us references from comparable jobs?
Yes. We'll send references from commercial property managers and body corps we've worked with on jobs of similar scale to yours. Where the reference is from a publicly accessible building, we can also walk you through the finished work in person if it helps the committee make a decision.