Arozon Services terms and conditions.

Terms & Conditions
Arozon Services Terms & Conditions for Cleaning Exterior Surfaces of properties
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DEFINITIONS

In this document the following words shall have the following meanings:

“Customer” means the organisation or person or their authorised representative who engages Arozon Services to clean the exterior surfaces of a property,
“Clean Exterior Surfaces” may include some or all but is not limited to soft wash low pressure chemical washing, cold and hot water high pressure cleaning, gutter cleaning, solar cleaning and exterior and interior window cleaning of surfaces including roofs, gutters, fasicas, eaves, walls and ledges, decks, exterior down pipes, handrails, balustrades, garage doors, fences, paths, shade sails, driveways, carparks, tennis courts of residential, commercial, industrial and multi unit properties  as required or instructed and agreed to by Arozon Services and the customer. 
“Arozon Services ” means Arozon Services Pty Ltd, ABN 60 694 211 740, 1/289 Harcourt Street, Teneriffe, 4005, and includes it’s directors, employees and authorised agents and subcontractors.
GENERAL
These Terms and Conditions shall apply to the cleaning of exterior surfaces by Arozon Services to the Customer to the exclusion of all other terms and conditions referred to, offered or relied on by the Customer whether in negotiation or at any stage in the dealings between the parties, including any standard or printed terms tendered by the Customer, unless Arozon Services specifically states in writing, separately from such terms, that it wishes such terms to apply and any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Arozon Services.
PRICE AND PAYMENT
The price shall be the Price as stated on the applicable quote and agreed in writing or as communicated between the parties or by the actions of the parties.
Any alteration or deviation from the information from which the quote was given involving extra costs for quoted work or changes to the area or plan may become a variation to the original quote and additional charges over and above the original quote amount could be charged. 
The customer agrees that extra charges maybe charged if unforeseen obstacles of which examples are access gates locked, animals not restrained, poor drainage, poor discharge water flow rate, water source shut off, submersible pump required to pump out pooling water, oil stains, tyre marks, efflorescence, chewing gum, moving covering furniture back, and other onsite delays and that the quote does not include any extra time or cost caused as a result of these unforeseen obstacles.
Payment terms shall be as follows
20% of quoted amount prior to commencement
Balance due on day of invoice issuance. (Invoices are usually issued upon completion, but may be issued at any time throughout the project particularly for large jobs or non standard requirements at the discretion of Arozon Services). 
Arozon Services shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of final payment at a rate of 2% per month charged monthly on the invoice amount.
Additional to point III.4 above, Arozon Services shall be entitled to also charge a processing and recovery fee of 5% of the total invoice amount on late payments between 7 – 30 days past due and 10% of total invoice amount on late payments greater than 30 days after the due date.
Our preferred method of payment is by direct credit to our account as follows:

Arozon Services Pty Ltd

BSB: 014 245

A/C: 806019771

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