Terms and Conditions

These terms and conditions constitute the full and complete service agreement (the "Agreement") between you (the "Customer") and Apex Carpet Cleaning ("Apex") of PO Box 310 Potsville Beach, NSW 2489 Australia for the provision of services by Apex. Please take some time to review this Agreement. Use of our services constitutes your acceptance of these terms and conditions.

1. Carpet and Upholstery Cleaning Services

a. Subject to the terms of this Agreement, Apex agrees to provide carpet and upholstery cleaning services (the "Service") to the Customer at an address specified by the Customer (the "Premises"). b. The Service will be for such carpet cleaning and upholstery cleaning services as agreed with the Customer at the time of booking. c. Apex will provide one or more carpet cleaning technicians (the "Carpet Cleaner") to attend the Premises to provide the Service at a time and date mutually agreed between Apex and the Customer (the "Service Time"). d. Apex endeavours to provide the Service faithfully, diligently and in a timely and professional manner.

2. Additions and Amendments

a. Any changes to the Service to be provided must be agreed by Apex prior to the Service Time. b. If the Customer requires any additional services or variations at the time the Service is being performed, the Customer must first contact Apex by telephone, who may agree to provide the additional services in its absolute discretion. The Carpet Cleaner is not authorised to agree to any changes to the Service being provided. The Customer must not request such changes directly from the Carpet Cleaner.

3. Customer Representations and Warranties

The Customer represents and warrants that: a. it will provide a safe working environment at the Premises for the Carpet Cleaner to perform the Service; b. the Carpet Cleaner will have unencumbered and unobstructed access to those areas of the Premises requiring the Service; c. it will provide the Carpet Cleaner with access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by the Carpet Cleaner to provide the Service; d. it will advise Apex prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers. e. it is authorised to use the Premises and obtain the provision of Service; f. it will secure or remove any fragile, delicate, breakable or valuable items, including cash, jewellery, works of art, antiques, or items of sentimental value prior to the commencement of the Service.

4. Health and Safety Risks