Apex Carpet Cleaning — questions & answers
Straight answers about Apex's carpet, upholstery and rug steam cleaning across Tweed Heads, Byron Bay and the southern Gold Coast.
Carpet cleaning questions, answered
What areas does Apex Carpet Cleaning service?
Apex Carpet Cleaning services Tweed Heads, Byron Bay, the southern Gold Coast, Murwillumbah, Ocean Shores and Pottsville, along with the surrounding towns across the Tweed and Byron Bay corridor.
What carpet cleaning method does Apex use?
Apex uses professional hot-water steam cleaning (hot-water extraction) to draw embedded dirt, grit, allergens and odours out of the carpet fibres — a deeper result than surface vacuuming or a supermarket hire machine.
How do I get a carpet cleaning quote?
Request a free quote using the form on this page, or call Apex on 0412 926 441. For larger or more complex commercial jobs, Apex offers a free onsite assessment and quote.
Does Apex clean upholstery, lounges and rugs?
Yes. Alongside fitted carpet, Apex steam cleans upholstery, sofas, lounges, chairs and rugs.
Can Apex remove pet stains and pet odours?
Yes. Apex treats pet stains and odours with a bio-enzymatic urine digester and odour neutraliser that breaks down the source of the stain and smell rather than simply masking it.
Does Apex do end-of-lease (bond) carpet cleaning?
Yes. End-of-lease carpet cleaning is a dedicated Apex service, aimed at giving tenants the best possible chance of getting their bond back at the end of a rental.
Does Apex offer eco-friendly or green cleaning?
Yes. Apex's Eco Green Clean uses cleaning agents derived from renewable fruit and vegetable seeds — a gentler option for homes with children, pets or allergy sufferers.
Does Apex clean commercial premises and offices?
Yes. Apex provides commercial carpet cleaning for offices, workplaces and strata or body-corporate areas, with a free onsite assessment for larger jobs.
Can Apex clean carpets in high-rise apartments?
Yes. High-rise apartment carpet cleaning is one of Apex's listed services across the Gold Coast and Tweed coastal buildings.
Does Apex clean caravans, campervans and motorhomes?
Yes. Apex offers carpet and upholstery cleaning for caravans, campervans and motorhomes.
Can Apex remove stubborn or set-in carpet stains?
Yes. Carpet stain removal is a listed Apex service that targets set-in spots and marks as part of a thorough steam clean.
How long does carpet take to dry after a steam clean?
Drying time depends on the carpet type, airflow and humidity on the day. Good ventilation — open windows, fans or air-conditioning — helps carpets dry faster after a hot-water steam clean.
Will Apex move furniture during the clean?
Apex's cleaners are experienced at carefully moving and working around furniture — something long-standing customers regularly mention in their feedback.
Why choose professional steam cleaning over a hire machine?
A supermarket hire machine can't match the heat, suction and technique of a professional unit. Apex's hot-water steam cleaning reaches the dirt pressed deep into the fibres that a surface clean leaves behind.
Is Apex Carpet Cleaning suitable for homes with children and pets?
Yes. Apex offers an Eco Green Clean using plant-derived agents, and its pet stain and odour treatment is designed for households with pets.
Request a carpet cleaning quote
Tell us about the job and Apex will come back to you with a price — usually the same day. Servicing Tweed Heads to Byron Bay and the southern Gold Coast.
0412 926 441