Frequently asked questions
Common questions about carpet cleaning, upholstery cleaning and pest control with Andrew Pook across Brisbane.
What areas of Brisbane does Andrew service?+
Andrew services the whole of Brisbane — from Chermside and the northern suburbs through the inner city and out to the southern and eastern suburbs. If you're in or around Brisbane, just ask when you book.
How long do carpets take to dry?+
Because Andrew uses a sustainable low-moisture system with around 90% less water than traditional steam cleaning, carpets generally dry in just 2 to 4 hours — so you're back to normal the same day.
Are the products safe for children and pets?+
Yes. Andrew uses neutral pH detergents that are gentle on fibres and safer for your family, with no harsh residue left behind.
Do you offer fixed-price quotes?+
Yes. Every quote is fixed-price, so there's no extra to pay no matter how long the job takes. You'll always know the price before Andrew starts.
Can I book carpet cleaning and pest control together?+
Absolutely — many customers combine a carpet clean with pest control, especially at the end of a lease. Ask Andrew to quote both together when you book.
Do you clean leather lounges?+
Yes. Andrew cleans both fabric and leather lounge suites, sofas and dining chairs, and all leather is conditioned after cleaning to keep it supple.
What payment methods do you accept?+
Andrew has EFTPOS facilities available, so you can pay conveniently on the day.
What if I'm not happy with the result?+
Every job is backed by Andrew's satisfaction guarantee. If you're not satisfied, he'll re-do the work at no charge, and if you're still not satisfied he'll refund your money.
Ready to book Andrew?
Free, no-obligation fixed-price quote from a trusted owner-operator serving Brisbane since 1997.
