Bond cleaning questions, answered.
Everything Brisbane renters and owners ask us before booking a clean.
Do you cover my suburb in Brisbane?+
We serve a wide area of South East Queensland — inner-eastern Brisbane around Bulimba, Camp Hill, Carindale, Morningside and Hamilton, the northern suburbs around Aspley and Chermside, Moreton Bay including Caboolture, Morayfield, Narangba, Kallangur and Redcliffe, and up to the Sunshine Coast around Caloundra, Beerwah, Currimundi and Bribie Island. If your suburb isn't listed, call us — there's a good chance we still reach you.
What are your operating hours?+
We're available 24 hours a day, seven days a week, including weekends, with no weekend surcharge. Move-out dates and inspections rarely fall on convenient weekdays, so we keep our schedule flexible. Call or send an enquiry any time and we'll get back to you to arrange a time.
Are you licensed and insured?+
Yes. Our bond cleaners are screened, licensed and insured, so you can have a professional team in your property with peace of mind. We're a locally owned and operated business, and being properly covered is part of how we protect both our customers and our team.
How do I pay and when?+
We provide a free, no-obligation quote upfront with transparent pricing and no hidden charges, so the price is agreed before any work starts. We'll confirm payment details when you book — there are no surprise add-ons, and the figure you're quoted is the figure you pay.
How do I get a quote?+
The quickest way is to call 0488 195 464 or fill in the quote form on this website with your property details, suburb and the service you need. We'll come back to you with a free, no-obligation quote — usually the same day — and from there we can lock in a time.
What guarantee do you offer?+
Every bond and end-of-lease clean is backed by our 100% bond back guarantee (T&Cs apply). If a cleaning issue is raised at the exit inspection, we return and re-clean the affected areas free of charge within 7 days of the original clean. It's our way of standing behind the standard of our work.
How does your bond cleaning pricing work?+
Our bond cleaning is quoted on the specifics of your property — its size, condition and the rooms involved — rather than a flat rate. We give you a free, no-obligation upfront quote with transparent pricing and no hidden charges, so the figure you're quoted is the figure you pay. Once you've moved your belongings out, send through the property details or book a quick look and we'll confirm the price before any work begins.
Do you offer a bond back guarantee?+
Yes. Every bond clean is backed by our 100% bond back guarantee (T&Cs apply). If your property manager or landlord flags an issue with the cleaning at the exit inspection, we return and re-clean the affected areas free of charge within 7 days of the original clean. The clean is built around the standard real estate exit checklist, which is exactly what inspections are measured against.
How soon can you do my bond clean?+
We work seven days a week, including weekends, with no weekend surcharge. In most cases we can schedule your bond clean within a few days of your enquiry, and tighter turnarounds are often possible around busy moving dates. The sooner you get in touch with your move-out date, the easier it is to lock in a time that fits your handover.
Do I need to be home during the clean?+
No, you don't need to be present while we carry out the bond clean. Many customers hand over keys or arrange access and let our team work through the property while they manage the rest of the move. We do ask that the property is empty of furniture and belongings, and that water and electricity are still connected so we can run our cleaning equipment.
What's included in a bond clean?+
A bond clean is a deep, top-to-bottom clean covering kitchens, bathrooms, bedrooms, living areas and laundries — benchtops, ovens and rangehoods, cupboards inside and out, tiles and grout, skirting boards, walls, light fittings, windows, tracks and sills. It goes well beyond a regular tidy-up because it targets the specific areas property managers check against the exit checklist.
Which areas of Brisbane do you cover?+
We cover a wide stretch of South East Queensland — the inner-eastern Brisbane suburbs around Bulimba, Camp Hill, Carindale and Morningside, north to Aspley and Chermside, through Moreton Bay around Caboolture, Morayfield, Narangba and Redcliffe, and up to the Sunshine Coast hinterland including Caloundra, Beerwah and Bribie Island. If you're unsure whether we reach your suburb, just ask.
How do I book a bond clean?+
Booking is simple. Call us on 0488 195 464 or send an enquiry through the quote form on this site with your property details and move-out date. We'll confirm your quote and a time, and from there you can leave the cleaning to us while you focus on the move.
What's the difference between end of lease cleaning and a regular clean?+
End of lease cleaning is a far more thorough clean carried out when a tenancy ends. A regular clean keeps a lived-in home tidy; an end of lease clean resets the property to the standard a property manager expects for a new tenant, working through carpets, kitchens, bathrooms, tiles, grout, windows and the detail areas listed on exit checklists. It's designed specifically to help you recover your full bond.
Is carpet cleaning included with end of lease cleaning?+
Carpet cleaning is one of the most common requirements on an exit checklist, and we can include professional carpet steam cleaning as part of your end of lease clean. Because every property is different, we confirm exactly what's covered in your free quote so there are no surprises — that way the clean matches what your lease and property manager actually require.
How long does an end of lease clean take?+
The time depends on the size and condition of the property. A smaller unit may take a few hours, while a larger home with carpets and extras takes longer. We bring a properly sized team and the right equipment so the job is done thoroughly in one visit wherever possible. When we quote, we'll give you a realistic idea of timing so you can plan your handover.
What do I need to do before the cleaners arrive?+
Have the property emptied of furniture and personal belongings so our team can reach every surface, and make sure water and electricity are still connected — we need hot water for cleaning solutions and power for our machines. Beyond that, there's nothing else to prepare; you can leave the cleaning to us and focus on the rest of your move.
Do you guarantee I'll get my bond back?+
Our end of lease cleaning is backed by a 100% bond back guarantee (T&Cs apply) on the cleaning itself. If the agent raises a cleaning issue at inspection, we come back and re-clean the affected areas free within 7 days. Bond can also be affected by property damage or unpaid rent, which sits outside cleaning — but for the cleaning component, we stand behind our work.
Can you clean on weekends or at short notice?+
Yes. We operate seven days a week, including weekends, with no weekend surcharge. Move-out dates rarely fall neatly on a weekday, so we keep weekend availability open. If you're working to a tight handover deadline, let us know your date when you enquire and we'll do our best to fit you in.
How do I get a quote for end of lease cleaning?+
Call 0488 195 464 or fill in the quote form with your property size, suburb and move-out date. We'll send back a free, no-obligation quote with clear, upfront pricing — no hidden extras — so you know exactly what your end of lease clean will cost before you commit.
How do you clean carpets?+
We inspect the carpet first, then spot-treat stains and high-traffic areas before treating the full carpet with our eco-friendly green carpet cleaner. We use advanced equipment to lift dirt, allergens and ground-in grime, and the method is chosen to suit the carpet and the type of staining. It's the same process trusted for end-of-lease carpet cleaning where a high standard is essential.
Will carpet cleaning help me get my bond back?+
Professionally cleaned carpets are a standard requirement on most exit checklists, and many leases specifically require it. Our bond carpet cleaning is designed to meet that standard, and it's covered by our 100% bond back guarantee (T&Cs apply) — if the agent flags the carpets at inspection, we'll return and re-clean within 7 days.
Do you remove pet stains and odours?+
Yes. Pet accidents, spills and general wear are common reasons people book a carpet clean, and our treatment is built to lift staining and freshen the carpet. Results depend on how long a stain has been there and how deep it has set, so we always assess the carpet first and give you an honest view of what we can achieve before we start.
Are your carpet cleaning products safe for kids and pets?+
We use non-toxic, biodegradable, eco-friendly products throughout, including our green carpet cleaner. They're chosen to be effective on dirt and allergens while being safe around children and pets once the carpet has dried. If anyone in your home has specific sensitivities, mention it when you book and we'll take it into account.
How long do carpets take to dry?+
Drying time varies with the carpet type, the weather and airflow through the property, but carpets are typically touch-dry within a few hours of cleaning. Good ventilation speeds things up. We'll give you practical advice on the day so you know when the room is ready to use again.
Can you clean carpets without a full bond clean?+
Absolutely. While many customers book carpet cleaning as part of an end-of-lease clean, we also clean carpets on their own — whether you're staying put, have had a spill, manage allergies, or simply want your carpets refreshed. Just let us know what you need and we'll quote the carpet cleaning on its own.
Are your pest control treatments safe for my family and pets?+
Yes. The products we use are pest-specific and selected to be safe around humans and pets when applied correctly. We treat your home with a focus on putting your family first — using safe, environmentally responsible methods — while still dealing effectively with the pest problem. We'll explain the process and any short-term precautions before we begin.
How quickly can you treat a pest problem?+
We offer a same-day service for many pest issues, so if pests are causing problems you don't have to wait long. The best first step is to call us with a description of what you're seeing — our technicians can then advise on urgency and arrange a time that works, often the same day.
Do you find the cause of the pest problem, not just treat it?+
Yes. Our technicians are trained to look beyond the immediate problem — they inspect your premises, identify the conditions attracting or sheltering pests, and recommend practical steps to reduce the chance of them returning. Treating the cause as well as the symptom gives a far more lasting result.
How does pest control pricing work?+
Pricing depends on the pest, the size of your property and the treatment required. We give you a free, no-obligation quote upfront with transparent pricing, so you know the cost before any work starts. Get in touch with details of the pest issue and we'll provide a clear quote.
What pests can you deal with?+
Whatever the pest, we can provide a solution. Our technicians carry out a thorough inspection, discuss the problem areas with you and recommend an effective treatment plan tailored to your home. If you're not sure what you're dealing with, describe what you've noticed and we'll help identify it.
Can pest control be combined with a bond clean?+
Yes — pest treatment is a common add-on for tenants moving out, since some leases require a flea or general pest treatment at the end of a tenancy, particularly if pets have been kept. We can arrange pest control alongside your bond or end-of-lease clean so it's all handled in one booking. Mention it when you request your quote.
Moving out soon? Lock in your bond clean.
Free, no-obligation quote — usually back to you the same day. Backed by our 100% bond back guarantee.