Frequently Asked Questions about Carpet Cleaning

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• 1How Long will it take to dry?
• 2This is a difficult question to answer as there are so many variables involved in dry times. Anyone that advertises exact dry times for carpet cleaning is just setting the customer up for disappointment. We try to give more realistic estimates based on carpet
• 3Do I need to pre vacuum?
• 4Pre Vacuuming is your option as we can vacuum on arrival with our hospital grade vacuum cleaner. However if you own a decent vacuum and wish to have this process done and ready when we arrive then it will reflect in the cost of the job as anything that saves u
• 5Do you move furniture?
• 6Surface Master are happy to move furniture around but the customer must be aware that furniture movement increases job time and therefore cost. Our technicians are usually alone so they are prepared to move any furniture that is comfortable with there own pers