Optimal Carpet Cleaning & Pest Control ("we", "us", "our") respects your privacy. This policy explains how we handle the personal information you provide when you contact us or request a quote.
When you submit an enquiry or quote request, we collect details such as your name, phone number, email address, suburb and the description of the service you need. We only collect information that helps us respond to your enquiry and deliver our services.
We use your information to respond to enquiries, provide quotes, schedule and carry out work, and follow up about the service we've provided. We do not sell your personal information to third parties.
We take reasonable steps to keep your personal information secure and to limit access to it. We retain it only for as long as needed to provide our services and meet our legal obligations.
You can ask us to access, update or delete the personal information we hold about you, or to stop contacting you, at any time by phoning 0426 232 717.
If you have any questions about this privacy policy, please call us on 0426 232 717.
Last updated: 2026.
