FAQ
Frequently asked questions
Everything you need to know about Freestyle Floor Cleaning — services, coverage, equipment and the quoting process.
General
About Freestyle Floor Cleaning
What areas does Freestyle Floor Cleaning service?
Freestyle Floor Cleaning covers the whole Blue Mountains area and more — from Penrith to Lithgow, including Springwood, Katoomba, Blackheath, Glenbrook, Woodford and surrounding suburbs. Call to confirm coverage for your specific location.
Does Mark work on weekends?
Yes. Mark is available weekends at absolutely no extra charge — no weekend surcharge, no premium rate. Flexible hours and no weekend penalties are part of how Freestyle has operated from the start.
Do you give quotes over the phone?
No. Mark always inspects your floors first, then provides an accurate obligation-free quote. This ensures you know exactly what you're getting — no surprises on the day, no blind guesses just to win the job.
What equipment does Freestyle Floor Cleaning use?
Modern truck-mounted equipment delivering 220-degree hot water under constant pressure. This is the same premium setup used for carpet, tile, stone and hard floor services — and it's what sets the results apart from portable machine operators.
Is Mark trained and certified?
Yes. Mark is a trained and certified technician who believes in ongoing professional training to maintain high standards and industry best practice. The Freestyle Floor Cleaning name comes from 83 years of a family-run business in the retail and service industry.
Carpet & upholstery
Carpet steam cleaning and upholstery
How long do carpets take to dry after steam cleaning?
With truck-mounted equipment at 220 degrees under constant pressure, carpets are dry enough to walk on within a very short time — usually a few hours depending on ventilation and carpet fibre type. This is significantly faster than results from a portable machine.
Can you remove tough stains from carpet?
Mark has successfully removed stains including vomit, pet odours and heavily soiled areas that customers thought were permanent. The truck-mounted system's pressure and heat is what makes the difference — it reaches deep into carpet fibres rather than just the surface.
Can you clean upholstered chairs and lounges?
Yes. Freestyle Floor Cleaning is fully trained and qualified to clean lounge, office and theatre upholstered chairs. Premium cleaning solutions and hot water extraction leave surfaces remarkably clean and dry — suitable for fabric lounges, armchairs and dining seats.
Do you clean rugs?
Yes. Rugs of all types can be professionally cleaned on-site using the same hot water extraction process — leaving them clean and dry without the risk of damage from improper cleaning methods.
Hard floors & tiles
Tile, stone and hard floor questions
Can you clean tile and grout in my bathroom or kitchen?
Yes. Mark uses an orbis scrubber with very hot water under constant truck-mounted pressure, then hand-wipes all surfaces dry on completion. Bathroom and kitchen tiles and grout come up looking brand new — it's one of the most popular services.
Do you clean and seal natural stone?
Yes. Freestyle Floor Cleaning steam cleans and seals any type of natural stone surface, internal or external — blue stone, granite, sandstone, marble, travertine, limestone and slate. Sealing protects the surface and enhances its appearance long-term.
My hard floors have dulled over the years — can they be restored?
Yes. The hard surfaces stripping and resealing service is designed exactly for this situation. Mark strips the old finish and reseals to a high-shine yet non-slip result — floors that look and perform like new again.
Can you clean and reseal lino or vinyl floors?
Yes. Freestyle Floor Cleaning offers lino cleaning, stripping and resealing — ensuring your flooring looks luxurious as well as long-lasting. Both residential and commercial lino is within scope.
Do you clean and seal driveways?
Yes. Mark can clean, high-pressure clean and re-seal any driveway regardless of whether it's natural stone, concrete or man-made tile. The complete driveway restoration service includes cleaning and protective sealing.
Commercial & pre-sale
Commercial cleaning and home preparation
Do you clean commercial properties like schools and offices?
Yes. All Freestyle services apply to any commercial property — industrial kitchens, showrooms, factory floors, shopping centres, schools and residential common areas. Mark has been cleaning floors for Blue Mountains schools and businesses for years.
Can floor cleaning help prepare my home for sale?
Absolutely. Clean flooring is one of the first things buyers notice and is paramount for home staging. Professional floor preparation can potentially add thousands to your selling price and improve buyer impressions at open days. Mark specialises in pre-sale preparation.
Do you clean outdoor entertainment areas?
Yes. All hard surfaces of natural stone or man-made tile can be professionally cleaned and sealed — patios, outdoor living areas and entertaining spaces included. External hard surface pressure cleaning is also available for walls, retaining walls and paths.
Still have a question?
Call Mark directly — he'll inspect your floors and give you an honest answer before quoting.