Something has stopped working — can you help?+
Yes. Dead power points, lights that will not come on and switches that have failed are everyday work for us. We will track down the cause methodically and repair it properly, rather than simply replacing parts and hoping.
How do you find an electrical fault?+
Fault finding is a process of elimination. We work through the circuit systematically to isolate where the problem is, then explain what we have found and what is needed to fix it. Taking the time to diagnose it correctly means the repair actually solves the problem.
Why do my lights flicker?+
Flickering can come from a loose connection, an ageing fitting, an incompatible dimmer or a wider circuit issue. It is worth looking into because some causes are simply annoying and others point to a fault. We will diagnose it and recommend the right fix.
How does pricing work for repairs and fault finding?+
Once we have looked at the problem we will explain what is involved and agree the work with you before carrying it out. Because faults vary, diagnosing it first is the fairest way to give you an accurate idea of the cost.
Can you repair damage after a storm or water leak?+
Yes. We can inspect electrical damage caused by storms or water, make the affected areas safe and carry out the repairs needed to get things working again. If a fitting or section of wiring has been affected we will let you know what should be replaced.
Do I need to be home while you find the fault?+
It usually helps, at least at the start, so you can show us what is happening and when. Once we understand the symptoms we can get on with the diagnosis. We will keep you informed as we work through it.
Is it better to repair or replace a faulty fitting?+
It depends on the fitting and the fault. Sometimes a clean repair is the sensible choice; other times an ageing fitting is best replaced. We will give you an honest recommendation based on what we find, so you can make the call with good information.